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Crowne Plaza Changi Airport
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Reviews (5,020)
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2,677
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2,597 - 2,602 of 5,020 reviews
Reviewed July 24, 2014

Excellent quality rooms and facilities, much better than the usual airport hotel. Check in could have been a bit quicker and it is a pain that check in is one level down from the entry point to the airport, which is a nuisance when pushing a trolley loaded with bags. Be aware that the airport is very close with lots of plane noise throughout the night, so take earplugs!

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Thank SmallWallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded July 29, 2014

Dear SmallWallah ,

Thank you for your review regarding your recent stay at Crowne Plaza Changi Airport. We appreciate the time you've taken to provide us with your feedback.

We work hard on creating a Great Hotel our Guests Love and continuously try to improve on our guest experience. We're pleased to hear that you found the hotel facilities and rooms of excellent quality.

We look forward to serving you again when you return.

Best Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Visually, its sumptuous without being overt. Architecturally, this is a fascinating hotel: circles, crescents and all sorts of odd shapes; there's different colours morphing into different textures of stone, tile, concrete etc.
It felt like its own world. Seamless service and unobtrusive everything - from check in, to room size and quality, facilities - everything was spot-on.
Accessibility from terminal was a breeze. A very high quality hotel which oozes understated style and efficiency - as it should be.
Would seek out this hotel again if requiring a stopover.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Aherns3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded July 24, 2014

Dear Aherns3,

Thank you for your heartfelt feedback. We appreciate the time you've taken to share your thoughts of your recent experience at Crowne Plaza Changi Airport.

We aim to consistently present our guests with intuitive service, thoughtful facilities and amenities. We're pleased to be of service and will continue to deliver a great guest experience.

Thank you once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

The check in process amaze me. No hustle at all. Maybe it took only 1 minutes. The staffs are definitely well trained.
The room was very clean and convenient. Since it was inside the airport, i thought it could be a bit noisy. On the other hand, i've experienced the sound of nothingness.
But to blew me away was it's Wifi!!!!! Wifi speed is 20Mbps. They are not lying. Unlike, many other countries in Asia that used to claim the speed up to the sky, but only to dissapoint the users
The pool is also oke. Tips for family travelling with young kids, ask to be placed at the third floor.
Nice brief experience.
It's a come back for kind of hotel

Room Tip: traveller with young kids, ask for third floor. it's the same floor with the spa, gym, and pool.
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Lime82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded July 23, 2014

Dear Lime82,

Thank you for taking the time to share about your stay at Crowne Plaza Changi Airport with other travelers. We appreciate the time you've taken to write such a detailed review.

I'm pleased to hear that you were satisfied with what the hotel could offer, especially our outdoor landscaped pool and internet connectivity.

We aim to consistently present our guests with intuitive service, thoughtful facilities and amenities. We're pleased to be of service and will continue to deliver a great guest experience.

Thank you once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We stayed here for 1 night as we had an early flight from Changi Airport back to Sydney.

Hotel is perfectly located adjoining Terminal 3 and only a 3 minute walk to Singapore Airlines check in counters. It is also adjacent to the Skytrain if you need to use terminals 1 or 2.

The hotel is well appointed with great rooms, 2 doubles or king bed, with ample room to move around. We opted for a king bed as these are the ones with the views of the runway and we also paid for Club Access which included all day non alcoholic drinks and breakfast as well as alcoholic drinks from 5.30pm to 7.30pm.

The hotel staff were professional and very helpful.

The pool is a highlight of the hotel as it is crystal clear and clean, although it doesn't get much sun so the water temp can seem cool at first.

We ate dinner at the hote restaurant, Azzure, where I had the buffet and my wife and son had A La Carte and the food was of a high standard and great variety catering for western and eastern tastes. There is also a food court and supermarket inside the terminal if you are looking for a snack or cheap drinks.

I would highly recommend thie Crowne Plaza Hotel for anyone with a long stopover at Singapores Changi Airport.

Room Tip: Request airport runway view room.
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank RyRy2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded July 23, 2014

Dear RyRy2003,

Thank you for choosing to stay with us! We're really delighted to hear that Crowne Plaza Changi Airport has met your expectations and suited your needs.

We work hard at creating a Great Hotel our Guests Love and I'm pleased to hear that you enjoyed your stay and the hotel facilities.

Thank you for your kind compliments once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

Can not fault this hotel. Arrived from Sydney and the kids were soon swimming in the cool outdoor pool. The room was modern, clean and spacious, and set up with two queen beds (family room), but still with plenty or room. As you would expect for an 'airport hotel' it was whisper quiet.

Had dinner and breakfast in the hotel, both ideal, and saved trudging through the airport looking for something.

Staff were professional and efficient. All in all, an ideal stay.

Room Tip: I don't think it matters. We faced the main runway and was still whisper quiet.
  • Stayed: June 2014, traveled with family
    • Location
    • Rooms
    • Service
2  Thank goobs_tommo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded July 23, 2014

Dear goobs_tommo,

Thank you for choosing to stay with us! We're glad your stay with us has been such a positive experience and we would like to thank you for sharing your experience with others through your review.

We aim to consistently present our guests with intuitive service, thoughtful facilities and amenities. We're pleased to be of service and will continue to deliver a great guest experience.

It's great to hear such heartening feedback from our guests and we look forward to welcoming you back again.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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