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“Covenient & Comfortable!”

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Crowne Plaza Changi Airport
Ranked #35 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed April 5, 2014

Stayed overnight between our return flights from Sydney to London Heathrow. Hotel very easy to get to from arrivals and check in was quick and efficient. Room was on a high level floor as requested and overlooked the runway but no annoyance from planes landing or taking off as the sound was minimal. No problems with the huge king size bed which was most comfortable! Room was a good size with plenty of room for luggage. Bathroom also good size. Did not use the pool but it looked most inviting and would have used it if we had the time. Breakfast good, the welcome and service very pleasant and also efficient. Would certainly stay again if wanting a quick stopover in Singapore.

  • Stayed: March 2014, traveled as a couple
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Thank Cornish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 13, 2014

Dear Cornish,

Thank you for your kind words and wonderful review of your recent stay at Crowne Plaza Changi Airport.

We are glad to be of service and are pleased to hear that you enjoyed your stay with us and found us convenient and comfortable.

We hope to welcome you back should your travels bring you to Singapore again.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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2,316 - 2,322 of 4,540 reviews

Reviewed April 4, 2014

A convenient and pleasant overnight oasis in Singapore. Very comfortable, with a very friendly and efficient staff who realize that you are in transit but still give you excellent service. Dinner at the Imperial Treasure restaurant in the hotel was one of the best meals we have had in Singapore.
The rooms are well furnished and very comfortable. The bed was excellent, especially after a long flight.

  • Stayed: April 2014, traveled with friends
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Thank CR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 13, 2014

Dear CR88,

Thank you for taking the time to post a review of your recent stay in Crowne Plaza Changi Airport.

We're so glad to hear that you enjoyed your stay with us and found us a "wonderful airport hotel" that suited your transit needs.

We look forward to welcoming you back and hope to serve you again soon should your travels bring you to Singapore again.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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Reviewed April 3, 2014

Asked for late check out at 11am, Front office guy was kind enough to recommend to Sign up for member and get a free drink and late check out at 2pm. At 1145hrs, the mini bar man press the door bell and knock x3 and straight away proceed to open the door and barge in. I was sitting on the sofa shirtless. What the hell? Should have knocked and waited for the guest to respond! What if there's a couple on honeymoon making babies than this mini bar man barged in? Most hotels have complimentary car park coupon but no.... this hotel doesn't have and was made to pay $20.
If I have known i would have chosen other hotels.

Room Tip: All rooms can hear aircraft engine humming noise. Good luck.
  • Stayed: March 2014, traveled as a couple
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Thank BenLuZf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 13, 2014

Dear BenLuZf,

Thank you for your honest feedback on your recent stay at Crowne Plaza Changi Airport. We appreciate the time you've taken to share with us your comments.

I would like to apologise for the unpleasant experience with our staff during the minibar replenishment and for the noise you've experienced during your stay. We'd like to ensure that we continuously improve on our service. I'd like to invite you to email carrie.sim@ihg.com with more details of your stay. Your feedback and comments are extremely important to us in helping us create a better experience for all our guests.

Thank you and our sincere apologies once again.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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Reviewed April 2, 2014

We stayed in the city for a couple of nights and decided to stay at the Crowne Plaza for our last night before a early flight. We caught the train in from the city and walked from the station to the hotel without stepping outside. The room was clean and spacious, with a large window overlooking the airport where I could watch the planes. The pool was beautiful and the staff were helpful. I have read other reviews saying that the rooms were quiet. We unfortunately found our room fairly noisey. I got to sleep eventually, but my partner didn't sleep very well at all. The noise didn't come through the windows, but from the entry door. Other than that I really enjoyed the stay.

Room Tip: Ask for a runway view if you want to see the planes.
  • Stayed: March 2014, traveled as a couple
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Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 11, 2014

Dear Daniel H,

Thank you for your honest feedback on your stay at Crowne Plaza Changi Airport. We appreciate the time you've taken to share details of your experience with us on TripAdvisor.

I would like to apologise for the unpleasant experience due to noise. We'd like to look into the issue and ensure that it is rectified. Could I invite you to email us at carrie.sim@ihg.com with more details of your room (e.g. room number, confirmation number).

I am happy to hear that you found the room clean and comfortable and that other than the noise, you enjoyed your stay with us. Thank you once again for your valuable comments and we hope to have the pleasure to serve you again.

Best Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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Reviewed April 1, 2014

Was need to catch up an early a.m. flight and it's such a surprise to visit the hotel. It's very accessible from the MRT for going to the Terminal 3 exit. It takes about 5mins walk from the MRT. Once entered the hotel and found a very color lobby area which sounds very interesting to me.

I'm very glad to have received a room upgrade for the platinum membership for a corner room. It is very huge and comfortable. It's also very enlightening to have a HAND-WRITTEN welcome letter for the platinum member which is very rare nowsaday (yes, most of them either printed or do not have any letter at all).

I especially like the swimming pool of the hotel which is located just in the middle of hotels, you can actually see the sky control tower and many flights passing by in the swimming pool side.

The hotel is lovely design and the club lounge is also very nice too. The hotel building is full of plants which give a very relaxing feeling when you live in.

Anyway, I don't have any expectation to airport hotel (as most passengers just need a clean & tidy stay afterall). This hotel has totally changed my altitude towards airport hotel. It's a 5* plus hotel! thanks!

  • Stayed: March 2014, traveled as a couple
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Thank Joejoejoehk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 13, 2014

Dear Joejoejoehk,

Thank you for your review on your recent stay at Crowne Plaza Changi Airport. We appreciate the time you've taken to share your comments.

It is always heartening for us to hear from guests who appreciate the tiny little details and touches we've put into creating a welcoming environment and great guest experience. We're pleased to hear that you loved the handwritten welcome letter from our GM, Mr Bill Sheppard.

We're also happy to hear that you were able to enjoy the facilities such as our outdoor landscaped pool and club lounge.

We hope to serve you again!

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2014

We had an early a.m. flight out of Singapore so we booked a stay the evening before. Good call! The hotel is lovely and our family enjoyed the unusual pool. The room was very comfortable and the bedding was great. We didn't stay long enough to eat there but we were treated to a complimentary glass of wine in the lounge because of my loyalty club membership. The location can't be beat to get around at the airport. Even though we had to leave the room at 3:30 a.m. before the skytrain was operational, we were able to get a taxi without a problem for the quick trip to our terminal. All staff we encountered were friendly and professional. Highly recommended.

  • Stayed: March 2014, traveled with family
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Thank MargaretVirginia_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 10, 2014

Dear MargaretVirginia_USA,

Thank you for your kind words and wonderful review of your recent stay at Crowne Plaza Changi Airport.

We are glad to be of service and are pleased to hear that you enjoyed your stay with us.

We hope to welcome you back should your travels bring you to Singapore again.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

I have now stayed several times in this hotel, both in transit and when visiting downtown Singapore. For early morning departures from the airport, however, I greatly prefer staying at this hotel, even when I have to go to the city. Rapid transit to the city is inexpensive and frequent. The hotel rooms are ample, well laid out, and, somehow, surprisingly hushed and peaceful despite being at the airport. The hotel restaurants are pricey but first rate; for a wide range of inexpensive meals, you just walk out the door and into the vast open access portions of the airport -- a mall in itself. The fitness center is excellent. Even the views of the airport from one's windows are space-age interesting. Although it is not inexpensive -- in fact it's a bit pricey this is among the best airport hotels that I know in Asia.

Room Tip: Upper level rooms have the most interesting views.
  • Stayed: March 2014, traveled on business
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Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded April 9, 2014

Dear Robert H,

Thank you for your kind compliments and detailed review of your stay at Crowne Plaza Changi Airport.

I'm delighted to hear that you found us one of the best airport hotels that you know in Asia.

We are pleased to be of service and will continue to deliver a great experience to all our guests.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range: $165 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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