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“Great for an overnight stay” 4 of 5 bubbles
Review of Crowne Plaza Changi Airport

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Crowne Plaza Changi Airport
Ranked #31 of 308 Hotels in Singapore
Certificate of Excellence
WOLLONGONG
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great for an overnight stay”
4 of 5 bubbles Reviewed September 11, 2013

We decided to stay here on route from Da Nang to Sydney to avoid a night flight. Good decision as it is ideally located. Room was extremely well equipped and the bed most comfortable ensuring good night's sleep before our flight home. So easy to get up and just walk to the check in counter at the terminal. Not the cheapest hotel we have stayed in but would do it again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WollongongBlondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 16, 2013
Dear WollongongBlondie,

Thank you for choosing Crowne Plaza Changi Airport again. I'm pleased to hear that you found us a "great for an overnight stay".

Thank you again for your feedback and we look forward to welcoming you back again on your next visit to Singapore!

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,801 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (760)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Polish first
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  • Any
English first
Perth, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

I loved this hotel, attractive to look at as you fly into Changi and makes you instantly relax as you land knowing that its only a short walk to your comfy room. Draw the curtains and the large space is beautifully dark and quiet to grab a great nights sleep. My husband managed to secure a massage in the spa which he was very happy with. I am a breakfast lover and the buffet that was available the next morning was great. The staff were super speedy during the mornings check out rush. I would be very happy to do many more stopovers at this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yallingupkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 16, 2013
Dear Yallingupkk,

Thank you for your wonderful five-star rating of Crowne Plaza Changi Airport. We can't thank you enough for your kind words and heartening compliments.

We will continue working hard to deliver the same level of service or better to all our guests. We are looking forward to welcoming you back on your next stay with us.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

We managed to stay at Crowne Plaza due to a lucky draw win. I brought my family of four to stay a night in their deluxue room, the room was spacious, clean and plenty of seating. We did hear any airplane noise even the hotel being so near to the airport. Everyone were 'wow' when we realised our room has pool access, Great pool with nice tropical decoration. Wide variety of breakfast spread and wonderful staffs services. This really a good weekend get-away stay. My family have a great time enjoying the hotel facilities and agreed to come back to stay again.

Room Tip: Ask for room that has pool access. The Club lounges offer excellent and quality refreshment during t...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank myfoodlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 16, 2013
Dear ok_lah,

Thank you for choosing Crowne Plaza Changi Airport. I'm pleased to hear that you loved our comfortable rooms and great location!

We are always striving to present all our guests with great service and we are glad that you had a restful and rejuvenating stay with us.

Thank you again for your feedback and we look forward to welcoming you back again on your next visit to Singapore!

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

We stayed at the Crown Plaza following a cruise. We liked that it was connected to the new airport but yet it felt very separate. We did not notice any airplane noise. The room was nicely laid out and had great amenities. There is a huge glass window over the tub which looks into the room with blinds that go to the ceiling if you wanted to soak and see the skyline. We wandered into the airport to grab a bite to eat and found a HUGE food court in the lower level. It had every food imaginable and the place was full of people. There is a subway/transit that takes you from the airport to downtown. The cost is around $3 which is much less than the taxi which is around $27. All the announcements and signage is in English so very easy to take and get around.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Judi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 16, 2013
Dear Judi S,

Thank you for choosing to stay with Crowne Plaza Changi Airport! We are pleased to hear that you had a good rest and enjoyed your room and the hotel's facilities.

We are glad you were able to benefit from the accessibility of the hotel. We hope to welcome you back again on your next trip to Singapore.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

Staying at the Crowne Plaza is very convenient for air travellers as it borders Changi airport. The rooms are very clean, the service very good and the bath was excellent to soak in after a long days travelling/working. Although expensive you do save time and some money for being so close to the airport. The noise factor is very minimal and a good nights sleep is easy to get.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MalDann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 16, 2013
Dear MalDann,

Thank you for choosing Crowne Plaza Changi Airport and for such a detailed review of your experience with us.

I'm delighted to hear that you found our rooms clean and had time for a soak. I'm pleased to hear that service was good as well.

Thank you for your kind compliments and we hope to welcome you back to the hotel on your next trip to Singapore.

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grimsby, United Kingdom
Level Contributor
70 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

You could not find a more convenient hotel for ease of getting into Changi Airport. Leaving the hotel you walk straight into the airport. The rooms are very spacious and modern with plenty of seating, wardrobe space and desk area. The complimentary toiletries are good quality.
Our room overlooked the pool and the open corridor leading into the room overlooked the runway. Despite this we had an excellent nights sleep and were not disturbed by any aircraft noise.
As we did not book the option with breakfast, it was rather more expensive adding this on later.
I would definitely stay here again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kipper084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 12, 2013
Dear kipper084,

Thank you for your positive review of your experience at Crowne Plaza Changi Airport. We appreciate the time you've taken to share your feedback with us.

I'm very happy to hear that you had a restful stay with us and that you enjoyed your spacious modern room, the bathroom, toiletries as well as the facilities and view.

We look forward to welcoming you back to the hotel should your travels bring you back to Singapore.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liberia, Costa Rica
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed September 5, 2013

This hotel is perfect for getting the rest you need prior to in my case a long trip back to Costa Rica. The only problem I had was the TV didn't work when I got there but it was fixed very fast by the staff. Rooms were clean well laid out and comfortable. Best part is that it is connected to the terminal so you walk out of the lobby to check into your flight.

Room Tip: Try to get a room away form the runway. Unless you love watching,hearing and feeling planes take off...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank puravidasteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, September 12, 2013
Dear puravidasteve,

Thank you for choosing Crowne Plaza Changi Airport and we appreciate the time you've spent sharing with us your feedback on your stay. Your feedback is valuable to us and we will work harder on presenting a better guest experience.

I'm sorry that the tv in your room was not working when you arrived. Nevertheless, I'm glad that you enjoyed your stay with us and had a good rest. We are looking forward to welcoming you back on your next trip to Singapore.

Best Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Changi Airport

Property: Crowne Plaza Changi Airport
Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#16 Spa Hotel in Singapore
#31 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 320
Official Description (provided by the hotel):
Named the World's Best Airport Hotel by Skytrax in 2015 and 2016, the Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We're 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. A top airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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