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“Great Hotel to stay at whilst in Transit”

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Crowne Plaza Changi Airport
Ranked #33 of 306 Hotels in Singapore
Certificate of Excellence
Darwin, Australia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Hotel to stay at whilst in Transit”
Reviewed May 8, 2013

The Crowne Plaza is in terminal 3 and it was so easy to get to. We stayed two nights and could just wheel our bags to the hotel. The room was very spacious and the bed was so comfortable. There are extra pillows which was fantastic for me as I love pillows. Staff were very friendly and helpful. The pool is huge and you can have your own privacy and has a few spas built in which was great for us. Definitely would stay here again as there were no faults from us.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 21, 2013
Dear Sophia P,

Thank you for choosing Crowne Plaza Changi Airport. I'm pleased to hear that you found us a "great hotel to stay at whilst in transit".

I'm very delighted to hear that you were able to benefit from our comfortable rooms, seamless connectivity and proximity to Changi Airport Terminal 3 to rest and relax before your flight.

Thank you again for your positive feedback and we look forward to welcoming you back again on your next visit to Singapore!

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Permatang Pauh
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

I checked into Crowne Plaza Changi enroute to Los Angeles & San Jose, Costa Rica on April 13, 2012. It was a very smooth check-in due to my agent pre-arrangement & also very convenient as it is very near to the departure terminal. I's pleasantly surprised with the room with extra pillows, extra coffee-stationeries-toiletries amenities, a work desk with easily-connected WIFI, & a very peaceful environment amid a bustling airport. Even though the eatery was closed, the staff was accomodating enough to get me some samosa, mushroom soup & orange juice for dinner. I also got checked into my next flight ahead of time. What else can I ask for? I sincerely recommend this hotel if you need to have an overnight stay@Singapore Changi airport.

  • Stayed June 2012, traveled on business
    • Value
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Helpful?
Thank L0kman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 21, 2013
Dear L0kman,

Thank you for your wonderful review of Crowne Plaza Changi Airport!

We are pleased that you had an excellent stay and that our staff were accommodating and friendly and were able to provide you with a great experience.

We look forward to welcoming you back again on your next stopover in Singapore!

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 7, 2013

My wife and I travel to Asia a couple of times a year for business. We often depart from Changi on early morning flights. The Crowne Plaza is connected to Terminal 3, which makes it so easy to get to.

We often check in late and night, tired and travel-weary. Even at the late hour, the staff is friendly and courteous, and always seem patient and empathetic with bleary-eyed travelers.

The rooms are fresh, comfortable. One downside: the beds are so nice and cozy, it's difficult to get up for our early morning flight!

Highly recommend.

Room Tip: you'll get a good night's rest and have quick access to the airport.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JohnSturtevant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 20, 2013
Dear JohnSturtevant,

It is so heartening to hear that you love Crowne Plaza Changi Airport and had great experiences with us. We'd like to thank you for your kind compliments and feedback. We really appreciate the time you've taken to share them on TripAdvisor!

Thank you for recommending us to others and for considering us a "great place to stay for layovers"! We look forward to welcoming you back should you travel back to Singapore again!

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 6, 2013

We stayed one night to catch an early morning flight. This hotel is literally attached to the Terminal. We simply wheeled our bags from the terminal right into the hotel. It doesn't get any more convenient than this. The hotel room was gorgeous and peaceful. We did not hear any noise from nearby planes.

Don't miss the mall and food court on the lower level of the Terminal. We had delicious bowls of noodle soup with excellent char siu, and also tried typical Singaporean 'chicken rice'. This was such a nice change from the typical fast food we encounter at airports.

Our room rate included a sumptuous breakfast buffet. There was so much to choose from as there was the typical Western offerings -- eggs, breakfast meats, pastries, potatoes, fruits, etc., and Asian offerings - Singaporean noodles, dim sum, rice porridge, etc.

The room was comfortable, good a/c, great beds -- we were very pleased with the accommodations and would highly recommend this hotel.

Room Tip: As for a room close to the elevator. We had a long walk to our room at the far end.
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  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank snorkelhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 20, 2013
Dear snorkelhappy,

Thank you for choosing Crowne Plaza Changi Airport. We appreciate the time you've taken to share your valuable feedback with us.

We're pleased to know that we provided you with the right environment for a restful and relaxing stay. We are thrilled that you've recommended Crowne Plaza Changi Airport to other travellers and welcome you back warmly on your next trip to Singapore.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
179 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed May 3, 2013

We had a 24 hour stopover in Singapore.
We stayed at the Crown Plaza before and choose the hotel as it is so easy and good value to get into town in 30 minutes by MRT.
Even tho the hotel is pricey, it is worth it as you can check out, leave your cases at the hotel, spend the whole day in Singapore and come back, shower and change by the pool and check in for the overnight flight to Europe.
I left my wallet at reception when I checked in and the staff could not have been more helpful. The porter called reception and by the time I got back down to the lobby the reception manager had secured my wallet and was just about to deliver it to my room!
The hotel is modern, the rooms are well sound proofed and the hotel restaurant is not outrageously priced for an airport location.
If you want something cheaper there are lots of food outlets in the terminals.
If I was staying one or 2 days between flights I would choose this hotel over a property in town.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Dustymiller44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 20, 2013
Dear Dustymiller44,

Your kind words have definitely made our day. Thank you for the wonderful five-star rating and we truly appreciate the time you've taken to share about your experience on TripAdvisor.

We constantly strive to provide our guests get the restoration they need to travel for success. I'm very delighted to hear that you were able to benefit from our comfortable rooms, seamless connectivity and proximity to Changi Airport Terminal 3 to rest and relax before your flight!

Our staff will also be delighted to hear that you were impressed by how they handled the return of your wallet and we will surely send your kind words to the relevant departments.

Do feel free to email us at sincp@ihg.com if you have any suggestions or further feedback. We are always looking for ways to improve our services and facilities to present all our guests with a better experience.

Thank you once again and we hope you'll continue to choose Crowne Plaza Changi Airport as your choice of stay.

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 2, 2013

We stayed one night at Changi Crowne Plaza en-route from Melbourne to London. We arrived at 10pm and I was with my elderly mother and 9 year old son and wanted a convenient place to stay without worrying about taxis. We literally walked out of the arrivals door at the airport, turned left and there was the hotel. It is beautifully modern and our room was gorgeous and we all had a great nights sleep. We decided to forego the breakfast as it was a little expensive and found food in the airport. Sadly we had to check out at 10am to catch our flight back to London and we were so disappointed to leave without experiencing the swimming pool and enjoying the gorgeous hot weather to return to cold England. It was a fantastic end to a memorable holiday.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xangrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 20, 2013
Dear xangrace,

Thank you for your review of Crowne Plaza Changi Airport. We are pleased that you enjoyed your stay with us!

We strive to provide our guests with the restoration they need to travel for success. I'm very delighted to hear that you were able to benefit from our comfortable rooms, seamless connectivity and proximity to Changi Airport Terminal 3 to rest and relax before your flight.

We look forward to welcoming you back on your next trip to Singapore.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 2, 2013

Used this as a single night stop over from Australia with the family. Well located but we had some intial confusion in finding as we thought it was airside-its not. Connects conveniently through the terminal. Just ensure that you check your arrival terminal and directions to the hotel- use the sky train if you need as this takes only minutes..
Quick and efficient check-in, fantastic rooms- sleek, modern, large and comfortalbe. I would love to stay here for longer but due to location it is an airport hotel.
It is not cheap- given its main purpose- but still a very high standard hotel.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TulltheTraveller_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, May 20, 2013
Dear TulltheTraveller_8,

Thank you for your wonderful five-star rating of Crowne Plaza Changi Airport. We can't thank you enough for your kind words and heartening compliments. Your satisfaction with your experience at the hotel is reward enough and we will continue working hard to deliver the same level of service or better to all our guests.

We're always looking to serve our guests better and if you should have any suggestions or further feedback, please do feel free to contact us at sincp@ihg.com.

We're definitely looking forward to welcoming you back on your next stay with us.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Changi Airport

Property: Crowne Plaza Changi Airport
Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#33 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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