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“great hotel but not for those on a tight budget!”

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Crowne Plaza Changi Airport
Ranked #35 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed May 23, 2012

me and my family stayed at this hotel on a stop over trip to Australia. It was perfect after our 13 hour flight from England, it was a 3 min tram ride from the airport to the hotel front door, exactly what we were looking for; a good nights sleep, food and a shower. Our room was great very clean comfy and you couldnt hear any plans even thought the viwe from the window was the runway!!!! the food in the hotel was expensive for what it was but then again it was at the airport so things generally are more expensive. On the whole a great place to stay with very friendly staff and a great pool!

  • Stayed: March 2012, traveled with family
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2  Thank ninkin21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded August 20, 2012

Dear ninkin21,

Thank you for taking the time to write us a review on TripAdvisor. We're pleased to hear that your stay was exactly what you were looking for and that you enjoyed your room with the runway view.

For F&B options in the hotel, we do run promotions on a regular basis. You may wish to "like" our Facebook Page for exclusive offers.

We appreciate your feedback and look forward to seeing you again on your next visit to Singapore!

Cheers,
Carrie Sim
Crowne Plaza Changi Airport

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3,224 - 3,230 of 4,540 reviews

Reviewed May 23, 2012

It is a good hotel if you dont need internet. or else you better prepare to pay extra for the interent and it is not cheap! I will not recommand for anyone for business trip. and very incovience too if you want to go to downtown

  • Stayed: May 2012, traveled on business
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Thank Travelyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded June 1, 2012

Dear Travelyu,

Thank you for taking the time to post your review on Crowne Plaza Changi Airport.

We are disappointed that your stay was not as perfect as it should of been and we would like to assure you that your feedback has been taken on board and actions put in place.

We hope to have an opportunity to restore your faith in Crowne Plaza Changi Airport in the near future.

Warmest Regards,
Carrie Sim

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2012 via mobile

I stayed there 1 night for transit. No doubt that it would be the best choice if you want to take rest before your next flight but dont want to travel all the way to city.

I had a room facing the airport. I experienced noise whenever there was big jet like A380 nearby. I guess when they construct the hotel, they didn't expect there will be such big and noisy engine airplane.

Other than that, everything was fine.

  • Stayed: May 2012
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Thank HappyTravel0504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

I think this is a great airport hotel. Cannot get closer than this: you access it straight from the arrival hall.
Price is not cheap, but this is Singapore, so all hotels will be fairly pricey. For that you get very good service, good room and bed,, standard Crowne Plaza toiletries and accessories.
One thing I found weird was there was no electric plug for the hairdryer in the bathroom..
I understand safety but that is bizarre that you have to connect the hairdryer outside the bathroom door!
The only problem I'd mention is that the corridors are open space, so you will sweat a lot while you walk around, if you are wearing a suit! Singapore's humidity and heat are pretty high..
The lobby lounge serves good drinks and cakes.
The location, however, is not ideal if you want to go downtown, although downtown is not too far and outside rush hours you can probably live with the commute.
I will consider this place again if I need to stay at the airport, otherwise I'd like to try somewhere downtown.

  • Stayed: May 2012, traveled on business
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Thank DanielDP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

Stayed at the Crowne Plaza Changi Airport Hotel for 12 hr layover transit. Very modern well appointed rooms. Quiet and great bed. Huge bathroom great towels. Well appointed rooms but pricey. However you pay for convenience. Quick walk out of terminal 3. Lovely pool. If you need a transit hotel very nice. Stayed 17th May

  • Stayed: May 2012, traveled as a couple
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Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded May 28, 2012

Dear Craig S,

Many thanks for the excellent rating you have given Crowne Plaza Changi Airport. We are glad to see that you enjoyed your stay with us.

We hope to have the opportunity to impress you again on your next stay with us!

Regards,
Carrie Sim
Crowne Plaza Changi Airport

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Reviewed May 21, 2012

This hotel has a convenient location and a comfortable bed.
The front desk checked me in efficiently.
Thats where the service stopped, don't expect to get luggage assistance in the evening.
The rooms where modern but quite expensive.
If you have 10 hours or more between flights iI would head for the city and give it a miss

  • Stayed: April 2012, traveled on business
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Thank Konrad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded May 28, 2012

Dear Konrad J,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced.

I was disappointed to read that you had a poor service experience when you visited our hotel, we will review for possible modifications so to better accommodate our guests in the future.

We appreciate the feedback that we receive from our guests and this is crucial for us to improve the products & services that we offer. Once again thank you for bringing this to our attention.

Sincerely,
Carrie Sim
Crowne Plaza Changi Airport

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Reviewed May 20, 2012

Only stayed overnight for a stopover but it was great !!! So wonderful to just collect our luggage, get the skyrail to terminal 3 and walk into the hotel lobby, and then go to bed !! Up for a lovely breakfast the next morning and back to the airport for our onward journey. So worth the money for an easy stopover.

  • Stayed: April 2012, traveled as a couple
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1  Thank LisaaC59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded May 28, 2012

Hi Lisa59Bombala,

Many thanks for the excellent rating you have given Crowne Plaza Changi Airport. We are very pleased to know that your stay here was fantastic and that you consider us an "oasis at the airport".

It is always a joy to read positive comments on our hotel and we are glad that everything worked together to create an extremely convenient and memorable experience for you.

Cheers,
Carrie Sim
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range: $165 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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