I was warmly greeted by the front desk upon arrival!
The best thing about the location is that you are a few blocks away from Orchard Rd and its legendary shopping. We found a great happy hour at an Italian steakhouse on Killiney in the first block toward Orchard with a great happy hour and surprisingly extensive menu, so you don't have to go far for food. When we needed a taxi the concierge would call, and we never had to wait long. The room was spacious and had enough room to sit and bathroom big enough for sharing for a couple. The bath was nice, but sometimes hot water was scarce.
Breakfast is adequate, but repetitive.
My main comment, though, is about the gym. The treadmill is not suited for running, there is no elliptical trainer at all, no warm up or yoga mats, no water cooler, etc. In short, it did not appear that the exercise room was expected to be used. That was a disappointment because the closest gym is on Orchard and charged 55 sg dollars per day for use. At that price I should have just checked into a more expensive hotel that had a decent gym.