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Fragrance Hotel - Imperial
Ranked #197 of 317 Hotels in Singapore
Reviewed September 10, 2012

I have been in many different hotels in Singapore already, but this was the worst of all. The rooms are the smallest in town. Wifi was listed in their room facilities as for free. Once you check in they come up with big excuses and charge you an additional 10 SGD p/night. Service and customer care is nill.

  • Stayed: September 2012, traveled solo
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1  Thank experience_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 30, 2012

this year We spend our Idul Fitri holiday in Singapore, I book a family room at Fragrance Little India. When we check in, the reception staff said the room was under maintenance. But as their excuse they will transfer us to the Fragrance Hotel Imperial by taxi at their account. As I have no choice but agree with them. The taxi cost S$ 9.0 because of the traffic jam, actually the distance is not far.
We found out that The Fragrance Imperial hotel is bigger than Fragrance Little India. We also met many guest from Indonesia as well. The location is quite near to MRT Lavender, just 5 minutes walk. and there are a few food court nearby.
The only things we are quite regret was that the family room has no window, while the standard room with cheaper price has window.

  • Stayed: August 2012, traveled with family
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Thank Kuppy_Young
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

If you would like to go anywhere in Singapore by MRT, this is one of the hotel of your choice.
Within 5 minutes of safely walk to the hotel even though at midnight. It is very easy to come from the airport and go back to the airport by MRT within 45 - 60 minutes. Anyone who don't know much about the transportation in Singapore can easily go to anywhere by the MRT.The room was clean but the twin room may be more suitable for 2 peoples than the double room. The breakfast was fine and already included in the room rates. All the staffs were great services and nice. Some questions to the hotel ,via e-mail, were quickly responsed from the manager -Mr. Jack Chee. This is one of my hotel of choice for the next trip.

Room Tip: You can request for the room with window in advance when making the reservation.
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  • Stayed: July 2012, traveled as a couple
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2  Thank Breathing2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

2nd time in a Fragrance Hotel chain. It was the same as the other Fragrance hotel.
Small room but it was ok for the price paid for Singapore.
It was close to the subway station and a 24 hour food court, about a 3-5 min walk
I can never understand why all of the air condition in all the food court is never cool enough.

Room Tip: I don't think there are any really "good room" hahahaha
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  • Stayed: April 2012, traveled solo
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2  Thank asiatravler29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Stayed from 3rd to 6th for a triple room. Services from hotel staffs ok. Hotel room was small but just nice for the night after whole day shopping. Near to mrt, abt 5 mins walking distance. Eateries ard r ok. Last day there was so dissappointed, we checked out early in the morning and kept our luggages there. By the time we came back to pick up luggages before proceeding to airport, we asked to use the toilet but were told locked and had to use the toilet in 4th floors, both my parents were too tired and the restaurant there were available without customers. restaurant staff were rude n impolite. Such dissapointed incident that we experienced. Hotel provided us with ab from the restaurant but we decided to hv breakfast nearby.

Room Tip: Overall rooms r ok
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  • Stayed: June 2012, traveled with family
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1  Thank ivanfcf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2012

we came at 11.00pm to hotel and they told there was an energy problem and could not prepare your room,(i think it was overbooked) so they gave us a another room (in an other fragrance hotel). hotel room was small,bathroom is in the toilet,breakfast was basic. have good location, near to metro and foodcourt. friendly staff,but we are not going to stay there,(overbooking is an important problem for us)

  • Stayed: March 2012, traveled as a couple
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2  Thank Fossadeileoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

This is the first hotel we stayed during Easter. Not a good experience. The afternoon we moved in, we already found small cockroaches moving around. The staff is nice enough to bring the pesticides, yet they cannot leave the bottle to us, because there is only 1 bottle within the whole hotel.

We do not mind small hotels, yet to have clean rooms and reasonable service support is just basic.

  • Stayed: April 2012, traveled with family
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2  Thank DONGCAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Imperial

Address: 28 Penhas Road, Singapore 208187, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #197 of 317 Hotels in Singapore
Price Range: $74 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fragrance Hotel - Imperial 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Fragrance Hotel - Imperial Singapore

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