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2nd time in a Fragrance Hotel chain. It was the same as the other Fragrance hotel.
Small room but it was ok for the price paid for Singapore.
It was close to the subway station and a 24 hour food court, about a 3-5 min walk
I can never understand why all of the air condition in all the food court is never cool enough.
Stayed from 3rd to 6th for a triple room. Services from hotel staffs ok. Hotel room was small but just nice for the night after whole day shopping. Near to mrt, abt 5 mins walking distance. Eateries ard r ok. Last day there was so dissappointed, we checked out early in the morning and kept our luggages there. By the time we came back to pick up luggages before proceeding to airport, we asked to use the toilet but were told locked and had to use the toilet in 4th floors, both my parents were too tired and the restaurant there were available without customers. restaurant staff were rude n impolite. Such dissapointed incident that we experienced. Hotel provided us with ab from the restaurant but we decided to hv breakfast nearby.
we came at 11.00pm to hotel and they told there was an energy problem and could not prepare your room,(i think it was overbooked) so they gave us a another room (in an other fragrance hotel). hotel room was small,bathroom is in the toilet,breakfast was basic. have good location, near to metro and foodcourt. friendly staff,but we are not going to stay there,(overbooking is an important problem for us)
This is the first hotel we stayed during Easter. Not a good experience. The afternoon we moved in, we already found small cockroaches moving around. The staff is nice enough to bring the pesticides, yet they cannot leave the bottle to us, because there is only 1 bottle within the whole hotel.
We do not mind small hotels, yet to have clean rooms and reasonable service support is just basic.
Stayed here on a stopover to Phuket and let me tell you the rooms are super small and the shower is even smaller. You are pretty much showering in the toilet. There is no shower screen so the whole bathroom gets wet. Will never be staying here again.
