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“Great Stay”

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Le Meridien Singapore, Sentosa
Ranked #6 of 13 Hotels in Sentosa Island
Singapore
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Stay”
Reviewed December 16, 2012

My second time staying at this hotel, the first time was 1 year ago. This year, they're more or less completed renovations of the Heritage Wing that included the gym, function room, dinning area and Club room.

This year, we had the breakfast option (last year no dinning area) and breakfast was great! The eggs station could be improved though. The complimentary Movenpick ice-cream while waiting for check-in was a welcomed treat.

In both years, it was a celebration of my partner's birthday. Last year they sent up a complimentary birthday cake but didn't do so this year, so that was a disappointment. Another dent in our trip was when our lighting and air conditioning went down within 2 hours of our check-in and we had to be moved to another room. Aside from that, the staff were friendly and welcoming, the bed was extremely comfortable and the location and amenities were top-notch. Would definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indolence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (250)
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English first
Jakarta, Indonesia
Level 6 Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed December 15, 2012 via mobile

We took 3 kids (age 11, 9, 6) for thr first time to Singapore and we chose this hotel because we took them to Universal Studios and Maritime Experiential Museum in Sentosa Island. The taxi driver who took us from the airport told us that if we show the hotel booking the taxi will be freed from $5 entrance fee to the island.

We were welcomed by the fragrant citronella on the hotel lobby and instead of welcome drinks, we were given welcome ice cream ... the legendary Moevenpick vanilla premium ice cream. That makes my kids day...

The hotel location is right across the Imbiah LRT stations, and only one station away from Waterfront Station where all the hype-attractions are. And it's free if you travel within Sentosa island. The hotel also give you a pass should you want to travel beyond Sentosa, so that you can travel on LRT for free...

We tried the buffet on the first day, and it was excellent. cold cut stations were sumptuous, egg station is warm and without long queue, beverages varies. And we got $10 off per adult for this buffet breakfast since we order before via agoda.com sans breakfast.

The rooms are in neutral color that comes from different materials, woven clothes, woods, stones. The bathroom is modern and spacious. we got connecting rooms which are perfect. Overall it was a good holiday at Moevenpick Heritage Sentosa Hotel...

Stayed December 2012, traveled with family
Helpful?
Thank Sienny595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 10, 2012

Good:
- Swift and easy phone operator service
- Nespresso machine with 4 blend selections
- Convenient location on Sentosa Island
- Pleasant door service

Bad:
- Stained counter tops
- Dust presence everywhere
- Tea bags were missing during first night
- Nail sticking out of the carpet
- Counter staff lack training and professionalism
- Gave us 2 twin beds instead of king bed as per booking
- Poor water pressure
- Poor handling of mischarges
- Loud chatter from housekeeping staff in early morning
- Chaotic check-in procedures
- Expensive charges (minimum $10 for 4 consecutive hr) for internet
- Bill mix-up, lack of thorough verification before accusing guest
- Poor physical maintenance

One of the couples was celebrating a milestone anniversary - a special note was sent to the hotel prior to our visit - the email was acknowledged, but no follow-up actions at all. We could see that a lot of people had a surprise element during their stay, but obviously none in this case.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank P L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth WA
1 review
Reviewed December 6, 2012

After reading some of the reviews on this hotel I was a little concerned, however I was very pleasantly surprised. The staff at reception were incredibly helpful and very kind. I booked a standard room and I was surprised at the excellent size, the bathroom was also very good size with separate bath and shower, everything was of very good quality including the bed which was very comfortable. There was also a coffee capsule machine in the room which was a very nice touch. This hotel is very central to all cafes, universal studio's etc, I would definately recommend this hotel and plan to stay again when back in Singapore.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthWAShaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2012

My wife and I had a fantastic stay at the hotel. The reception staff was very polite and helpful and while we were waiting for our keys, guess what they served us - yes, you're got it - they served us movenpick ice-cream! It was an awesome way to start our stay.

We loved our room too. It wasn't a massive room, but it was chock full of amenities. It had a nepresso, which made great coffee and a massive toilet, which included a separate bath tub and shower.

It was a great experience and we'll be back soon!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lincoln M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 30, 2012

The advantage of the hotel is situated very near to Imbiah Station. Merlion can be seen when you head up at the entrance of the hotel. There was a nice aroma that made people felt relax upon stepped into the hotel. The receiptionist was friendly and efficient, even helped to carry luggage to the room.

The hotel can be divided into 2 blocks. We stayed at the new wing facing the carpark. The room size is not very big if you were to compare to other hotel room in the city but definately feel relax in it. The blinds and curtains can be operated by a remote control placed beside the bed. The room is furnished with nespresso machine and flat screen tv with variety channels. The bed and pillows are very clean and comfy.

Surprisingly, the toilet is quite big as compare to the entire room design. Long bath and shower area are separated. Toiletries are nicely placed like "dim sum".

Enjoyed my stay at this hotel.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zhonghui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 30, 2012

We had 3 days 2 night stay at this hotel. Service was great. And location is close to resort world sentosa. 10 minutes walk to resturants at RWS. We will definately come back again. Highly recommended.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SK0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Meridien Singapore, Sentosa

Property: Le Meridien Singapore, Sentosa
Address: 23 Beach View, Sentosa Island 098679, Singapore (Formerly Movenpick Heritage Hotel Sentosa)
Phone Number:
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Sentosa Island
#2 Top resorts Hotel in Sentosa Island
#6 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Le Meridien Singapore, Sentosa 5*
Number of rooms: 191
Official Description (provided by the hotel):
Be inspired and energised by all that Sentosa Island has to offer, right on your doorstep. Explore adrenalin sports, theme parks, nature discoveries, local culture, or just an enjoyable break from a hectic lifestyle. Le Méridien Singapore, Sentosa, overlooking the iconic Merlion, the symbol of Singapore, is the ideal place to unlock this compelling destination. Le Méridien Hub is an innovative reinterpretation of the hotel lobby which acts as a gathering place for creative minds to converse, debate and exchange. A juxtaposition of relaxing and energising spaces will ensure an enjoyable stay. Inspired dining and relaxation choices are offered in our venues. Our fully-equipped fitness centre and swimming pool provide stimulating options to restore balance during your stay in this unique environment. In addition to all of the global features and activities you would expect at Le Méridien Hotels and Resorts, impeccable service is promised at every turn. ... more   less 
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Also Known As:
Treasure Hotel Sentosa Island
Treasure Resort Sentosa Island

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