We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
W Singapore Sentosa Cove(Sentosa Island)
$387
$322
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$236
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Amara Sanctuary Resort Sentosa(Sentosa Island)(Great Value!)
$219
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$365
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$492
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
$80
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Capella Singapore(Sentosa Island)
$770
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Resorts World Sentosa - Equarius Hotel(Sentosa Island)(Great Value!)
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (1,581)
Filter reviews
1,581 results
Traveler rating
663
595
191
79
53
Traveler type
Time of year
LanguageAll languages
More languages
663
595
191
79
53
Show reviews that mention
All reviewsimbiah stationheritage suiteonsen suitemerlion viewnespresso machineconstruction siteuniversal studiosfree upgradevivo cityliving areatwg teafree monorailcomplimentary cakeresorts worldearly checkbuffet breakfastcheck in was smooth
Filter
Updating list...
1,292 - 1,297 of 1,581 reviews
Reviewed August 8, 2012

Hotel is near the station imbiah station and the front is underconstruction..I have to walk far to get behind the hotel.The hotel has a floral aroma and welcome icecream that makes it quite cool. Nice staff and bellboy help and explain everything that is important.The room is so nice. Clean bathroom with shower and separate toilet. Air conditioning is very quiet, but cool enough. I don't use the coffee machine but it's cool for coffee-lover. There is a kettle for mixing baby milk powder. I am quite satisfied that no noise from construction.I was a little difficult to find a taxi but hotel staff can call for me with a small fee.If you need calm away from the crowds but still want to stay in Sentosa, this hotel is quite good.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pui028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

On paper this place looks great but beware, it is currently being renovated. Half the complex is a building site and there is work going on all day. During our stay there was A LOT of drilling going on. Not restful or tranquil. However top marks for Nespresso machines in the rooms! Minus 10 marks tho for lack of decent tea in rooms! And no in house movies.

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Joey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2012

Certainly it has been and will be a nice hotel, well located, with nice rooms and helpful staff.741004032
However the hotel is in renovation and big works are on-going (not mentioned at the reservation!). It is noisy and most of the normal services of such high-class hotel are not available. It suggested to wait the end of the renovation work and to ask information before booking.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank YvesAndIsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

If you enjoy sleeping to the sound of drilling and hammering all night long then avoid this hotel until November. The noise is unbearable during the daytime and loud enough at night so you are constantly awoken by it. There is no mention of the construction on the website, booking confirmation or email prior to our stay. When we checked-in we were told by staff that the construction would be from 9am-6pm. At 8pm Friday night we complained as we were all exhausted from a day at Universal Studios and at 9:30pm after we were told by the manager that he didn't have the power to stop the foreman as "they were on a tight schedule." He also offered us another room but admitted that the noise difference would be minimal.

We were shocked. The whole situation smacked of greed (get some cash in the door by opening up one wing of the hotel) and utter indifference to their guest's comfort. It's amazing that the owners/management would be willing to do this to the hotel's first round of guests. I guess they never heard "you never get a second chance to make a first impression." Or more likely, they simply don't care. So we packed up our kids who were completely overtired by then and went home where thankfully we got a good night's sleep. Luckily we had this option although most of the other guests were from overseas.

Room: small so not much space other than the bed. The beds are comfortable but slightly on the hard side. The bathroom was spacious with a lovely bath. The tiled wall separating the bathroom and shower is flimsy. The back of the hotel faces a bus bay.

Location: great location as it's across from the monorail and Merlion, also walking distance to close to Universal Studios and Resorts World.

Service: staff were friendly and helpful during check-in and check-out. Unfortunately the management did not prep staff properly as we were given wrong/misleading information about the noise. Lack of respect for guests as 24 hour construction is not acceptable - who cares if the hotel is behind schedule.

Even if the hotel was completely finished, I do not think it deserves a 5 star rating and would much rather stay at the Capella for luxury, Rasa Sentosa for family or the Sentosa (formerly Beaufort) for a boutique stay. At this price point, it is poor value.

Room Tip: Don't stay at this hotel until renovation is over in November.
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank twotwinsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

I only stayed 1 night at this hotel, but would definitely recommend it. As others have said, it's in a great location - walking distance to many attractions and transport options on Sentosa. My room was really nice, very clean and a good size. The bed was very comfortable too. I found the staff very friendly and helpful. After checking out in the morning, one of the managers arranged for me to use a spare room to take a shower in the afternoon prior to my flight back to Sydney, which was fantastic.

  • Stayed: July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tanollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews