We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,581)
Filter reviews
1,581 results
Traveler rating
663
595
191
79
53
Traveler type
Time of year
LanguageAll languages
More languages
663
595
191
79
53
Show reviews that mention
All reviewsimbiah stationheritage suiteonsen suitemerlion viewnespresso machineconstruction siteuniversal studiosfree upgradevivo cityliving areatwg teafree monorailcomplimentary cakeresorts worldearly checkbuffet breakfastcheck in was smooth
Filter
Updating list...
1,300 - 1,305 of 1,581 reviews
Reviewed July 5, 2012

Am currently staying here for 2 nights for two nights. The following are the pros and cons:

Pro(s):
~ very conveniently located to resort world singapore and universal studios

Cons:
~ horrendous housekeeping.
firstly, there were some stains on the table top with the basin and the toilet seat. I had to wipe off these stains myself.

secondly, we left the room in the morning with the 'please make up room' light on, we came back mid-afternoon and the room was not even tidied!

finally, the in-room slippers seemed to be recycled from the previous guests as we can still see the heel imprint in the slippers. it may be a green initiative to recycle the slippers, but there is a possibility of the transmission of foot fungal problem.

~ no view to shout about.
the room (417) faces the bus bay. even if you could catch a glimpse of the sea, you would not want to keep the curtains drawn as peoplewould be able to see you from the bus bay.

~ noise pollution (more applicable for staycation).
another part of the hotel is undergoing renovation now. for people who wants to stay in the room for most parts of their staycation, they would find the noise from the renovation grating to the ears.

I have stayed in other hotels on sentosa island such as the sentosa (a Beaufort hotel) and rasa sentosa. this is by far the one which is surely not a value-for-money purchase.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Didee_Fang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012 via mobile

Positive
Great location opp imbiah metro station
Greeted with their famous ice cream
Nice chic feel

Negatives
Staff not accomodating - wife asked for other flavor of ice cream - guy gave a dirty look and denied
Very small rooms
Very noisy as front part was being renovated
For breakfast, staff said you have to book in advance else we will be charged higher

Bottom line - find better hotel at that price. Take this hotel if you just want to hang out in sentosa and come to sleep

  • Stayed: May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank abhishek15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

The rooms were small, but for the price paid, we were happy to have a new hotel with great service and an excellent location. Just an easy 5 minute walk to the monorail or entrance to Sentosa's casino, restaurants, shopping, etc.

Room Tip: Buy the upgrade that includes internet and breakfast... it is well worth it!
  • Stayed: July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SeaducedByTheSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2012

The hotel is let down slightly by the building work be conducted on the hertiage annex but its a minor inconvience. Rooms are efficent and functional and the food is very good. However its the excellant pool, staff and for once the club lounge that made this hotel. Weve agreed that when we next go east we will use singapore as a hub and this will probably be our first choice.

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JaiJai30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2012

That's the word that comes to mind when I think of this place is solid.

Very nice room, very nice place. Great bathrooms.

The service was okay.. but it was perfect for some relaxation.

  • Stayed: April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rrohan189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews