Shangri-La's Rasa Sentosa Resort & Spa, Singapore is a very service oriented hotel. We were checked in by a Senior Manager, Miss Jennifer, who not only processed our check-in promptly after signing on the electronic signature pad, she walked us to the elevator and wished us a pleasant stay. We felt very welcomed and valued as guest. The room was clean and spacious. The temperature in the room was neither too cold nor warm. And with a ceiling fan, we felt that it was good enough to switch off the air condition at night. The mini bar was well stocked and free of charge for all the items in the mini fridge! The balcony had two chairs and one small table which was good enough for us to have a nice chat over tea while looking at the pool. Although there was a queue at the breakfast area, it was cleared within 5 minutes. Food for breakfast was very well spread. There was even an area specially for kids - with food set at a height suitable for children. A very well thought idea! We wanted to have dinner outside the resort and were pleasantly surprise to be told by a very friendly staff of concierge that the resort provides a free shutter bus to Vivo City at a 20 minute interval and while waiting at the lobby, we were treated with free ice cream. It is indeed a resort with a very strong service oriented culture and it is certainly value for money.
- Official Description (provided by the hotel):
- Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more less
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- Also Known As:
- Shangri-La`s Rasa Sentosa Hotel Sentosa Island
- Rasa Hotel Sentosa Island
- Shangri La Sentosa