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“Great allrounder”

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Shangri-La's Rasa Sentosa Resort & Spa
Ranked #3 of 13 Hotels in Sentosa Island
Certificate of Excellence
Perth, Australia
1 review
“Great allrounder”
Reviewed February 6, 2014

Fantastic hotel with great amenties for all. Great location. Accommodation is roomy and clean, fits a family of 4 easily. Food is great, chefs are amazing. Pool is awesome. Kids loved the kids club. yay





  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,676 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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  • Arabic first
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  • Danish first
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English first
Nanjing, China
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 6, 2014 via mobile

My family had a wonderful stay here, 7 days of fun and relaxation.
Great staff, good food, clean rooms.
The location is perfect , tucked away at the end of Sentosa Island on the beach. The pool is wonderful, even had a canopy over the little kids pool to keep the sun off? Great buffet breakfast, probably the best I've experienced. It's the little thing that really elevated the experience for me, the in room fridge came with complimentary drinks, the house keeping noticed we 2 kids and provided enough towels and toiletries for all. Free transportation back to mainland and Sentosa island transport is available at the hotel entrance.

Stayed December 2013, traveled with family
Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 5, 2014

This is the second time we stayed at this hotel. We stayed here during CNY. My kids had so much fun at swimming pool and hotel beach. The staffs were very friendly and helpful. The food was amazing too.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Rusty J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenzhen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2014

We were at Rasa Sentosa over Lunar New Year 2014 and if this is how this resort performs during peak season.......we're in. It was really a 10/10 in terms of food, service, staff, Kid Club, pool.........the only things we can even think of to "critique" is we would have liked to have seen a canopy over part of the pool, for shade for the children at least, and the fruit at the buffet was rather unexciting. Of all the Kids Clubs my two (5 year olds) have been to, I'd say this was one of their favorites. Every morning around 10, they would all tromp off to the trapeze area, where they would learn "circus skills" and they even got to try the trapeze, safety belts and all. What a fantastic experience for kids.......my husband and I were there to see it firsthand, and we had zero concerns for safety. The Kids Club staff were a ton of fun and really made kids club time, or time around the pool, so enjoyable for so many children.

We initially felt a bit disappointed when we arrived, as the property does appear a bit dated and the view beyond the last point of land was of container ships and container docks, but once we experienced the fabulous buffets, (and I can't begin to say how much I am not a buffet person), fantastic service staff, the lovely pool area, the thoughtful landscaping and garden planning, and the management staff that are almost constantly present and interacting with guests........A++++ is my rating. And I don't give out A's all that often.

Bring your kids, rest and relax. It's a bit of money, but it really is worth it here.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank ShenzhenSuperhero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review, March 5, 2014
Dear ShenzhenSuperhero,

Thank you for your glowing review on Tripadvisor!

We are delighted to know that you and your family enjoyed your stay with us, especially our Cool Zone (kid's club), buffet meals at Silver Shell Cafe and service.

My team and I look forward to welcoming all of you back to our resort soon.

Yours sincerely,
Ben Bousnina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 4, 2014

A great beach location, good Italian restaurant on the beach and breakfast offering. The staff are all friendly and welcoming. We all had a great time there. We would recommend the hotel to anyone wanting to stay on Sentosa Island.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MorrisD996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 4, 2014

We stayed at the resort for four nights together with the extended family celebrating an 80th birthday. The rooms were comfortable and clean. The service was hospitable. Buffet breakfast each morning has an excellent variety including food from different regions.
Our son has food allergies and the chef greeted us on the first day explaining the various ingredients. He especially made food for him in order to accommodate as he fully understood the risk of cross contamination.
The children had an enjoyable time at the pool which was quite large.
There is a complimentary shuttle service provided by the resort to VivoCity. A free bus also runs around Sentosa so the property is easily accessible.
The hotel also left a birthday cake as well as some sweet treats in the room. What a lovely gesture! Thank you.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovegoodadvice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
Reviewed February 3, 2014

This is a great hotel for family. Full of activities during the CNY period dand the hotel is very generous, gracious and attentive in many areas making our stay very enjoyable. We will be back next year to celebrate CNY!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Joankeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review, March 4, 2014
Dear Joankeh,

Thank you for choosing to stay with us during the Chinese New Year celebrations - as well as sharing your feedback on Tripadvisor.

We are delighted to know that you and your family enjoyed the activities and stay at our resort.

My team and I look forward to welcoming all of you back next year!

Yours sincerely,
Ben Bousnina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Property: Shangri-La's Rasa Sentosa Resort & Spa
Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Sentosa Island
#3 Luxury Hotel in Sentosa Island
#3 On the Beach Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Official Description (provided by the hotel):
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 
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Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa

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