We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Relaxing Trip for Sun and Beach” 4 of 5 bubbles
Review of Shangri-La's Rasa Sentosa Resort & Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Shangri-La's Rasa Sentosa Resort & Spa
Ranked #3 of 13 Hotels in Sentosa Island
Certificate of Excellence
Hong Kong, China
1 review
“Relaxing Trip for Sun and Beach”
4 of 5 bubbles Reviewed August 26, 2013

Good for trip targeting on relaxing and enjoying the sun and beach. Also facilities for children. However, a bit far away from the major attractions of Sentosa. Best transport is by Taxi directly to the hotel or by Hotel shuttle bus near the Lobby F of Vivo City.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank VictorLau1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,475 reviews from our community

Traveler rating
    1,896
    1,041
    337
    127
    74
See reviews for
2,025
680
71
221
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (875)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Tokyo, Japan
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

We stayed in a Panorama room on the 11th floor and found the hotel and service provided by the staff to be excellent, everyone was very friendly and couldn't do enough for us. The pool was great, as were the restaurants and bars.

The hotel is definitely more suitable for families as the restaurant and swimming pool can get quite noisy with little ones at times.

One thing to consider is the current construction of a new cable car station right next to the hotel (due to be completed mid-2015) and while this isn't the hotel's fault, the noise could be heard from the pool, beach and balconies and as such we were unable to enjoy the use of the room balcony as we had hoped.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
1 review
5 of 5 bubbles Reviewed August 25, 2013

We had 6 nights at this hotel and loved every minute of it. The staff were very friendly and extremely helpful. The meals at the Cafe on 3 were fantastic (buffet breakfast, dinner and lunch). The kids ate for free when dining with a paying adult.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 of 5 bubbles Reviewed August 25, 2013

The hotel looks amazing from the web pictures and has the potential to be just that. However, most guests eat and drink out as it is expensive and security can be compromised by cleaning practice of leaving the latch across the door when servicing rooms and not returning to check the door is properly closed. This means both valuables and personal safety may be at risk.

Room Tip: Ask for a quiet room, as building work and monkeys can affect your use of the balcony and quiet time...
See more room tips
  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Andy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SENGM1, General Manager at Shangri-La's Rasa Sentosa Resort & Spa, responded to this review, September 10, 2013
Dear Andy E,

Thank you for your feedback on TripAdvisor.

We are concerned about your recent stay experience with us, as such, may I request that you contact me at ben.bousnina@shangri-la.com so that I can have the opportunity to discuss these concerns further with you.

Yours sincerely,
Ben Bousnina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 25, 2013

The hotel was o.k but it was not very luxurious as other shangri-La hotels. The breakfast was ok but I did not like the plastic chairs outside the breakfast room. Generally it is a little massive and overpriced if you pay 250 euros per night (pre-paid rate) mountain view.

The quality of food at the restaurant that served morocco food was excellent.

Very polite staff especially the lady at guest relations.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed August 25, 2013 via mobile

Stayed with family for four nights, booked Family Fun package, inclusive of watersport each day, morning and dinner buffet. The Cantonese staff at the Silver Shell cafe were very helpful. Package included water activities e.g. kayak, flying trapeze. Most staff were friendly and cheerful, check in lady was very helpful, she mentioned about the sea food buffet when I commented about the expensive price of hotel after refurnishing several years ago, I can see why! I was surprised to find a child's stool in the washroom, because usually my child was too small to use the basin an mirror for toothbrushing, a warm and thoughtful touch! The staff at watersport was also very nice and thoughtful to children too. Thanks to his encouragement and vision, my kid tried the kayak. Those staff at buffet who could speak Cantonese were very motivated to introduce special variety of food to guests. One chef told us the Laksa they mixed were especially made and could not to be tasted elsewhere, my husband had two bowls in the morning and another two at dinner time EACH day!A pity I did not record his name as I really wish to compliment on his enthusiasm paid to his job. Housekeeping was efficient. Saturday, when we came back to the hotel, a lady distributed mini icecream cones to all, also child oriented. Shangrila Rasa Sentosa really gave me a reason to come back next time in great contrast to the famous Hotel near Gardens by the Bay we stayed afterwards which was a real disappointment.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoje, South Korea
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

Fantastic Resort, excellent location to all Singapore and Sentosa Island has to offer. Third time to Singapore and by far the best location to stay with the family. Visited with 2 children ( aged 7&8) and the fold out sofa in the room was perfect and still left plenty of space to move about. Breakfast and lunch buffets were beautiful with top quality food, not your normal buffet slop..... Kids particularly loved the children's height buffet and of course the ice cream bar at lunch :)

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Shelley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sentosa Island
W Singapore Sentosa Cove
#4 of 13 in Sentosa Island
4.0 of 5 bubbles 1,739 reviews
Hard Rock Hotel Singapore
#9 of 13 in Sentosa Island
3.5 of 5 bubbles 1,921 reviews
Show Prices
Show Prices
Show Prices
Marina Bay
Marina Bay Sands
Marina Bay Sands
#33 of 309 in Singapore
4.0 of 5 bubbles 20,726 reviews
Show Prices
Show Prices
Show Prices

Been to Shangri-La's Rasa Sentosa Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Property: Shangri-La's Rasa Sentosa Resort & Spa
Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Sentosa Island
#3 Spa Hotel in Sentosa Island
#3 On the Beach Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Official Description (provided by the hotel):
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Shangri-La Hotels and Resorts, Hotels.com, Booking.com, Expedia, Cheap Tickets, Agoda, Priceline and Jetsetter so you can book your Shangri-La's Rasa Sentosa Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing