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Shangri-La's Rasa Sentosa Resort & Spa
Ranked #4 of 13 Hotels in Sentosa Island
Certificate of Excellence
Reviewed May 4, 2013 via mobile

Lots of great things about this hotel but also a lot of room for improvement.

Kids club is fantastic, so are the breakfasts. Rooms are nice, comfy beds and good bathroom. No DVD players or stereo for own music.

Pool is nice but closes early and does not have enough shade or enough seating and sun loungers. Has only very basic overpriced food for sale at the pool. Poor service at the pool bar and drinks are usual Singapore expensive prices eg $18 for a beer.

Sentosa is pretty isolated and taxi or bus needed to get to mainland and any decent shops. The plus side is lots to do on sentosa and it is much more relaxing than mainland.

Overall a nice place to stay if you have kids and want to check out sentosa, but pretty expensive and not really value for money compared to other holiday options.







  • Stayed: May 2013
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1  Thank Cambo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,445 - 2,451 of 3,899 reviews

Reviewed May 4, 2013

I stayed here with my 3 kids aged 10,8 and 6 as my husband was away on business. We opted for a ground floor garden room which can only be booked directly with the hotel. I found this very convenient when kids going back and forth to pool. Plus little outdoor area you could sit, eat, read, drink a cocktail....

This resort is extremely kid friendly, the 3 water slides, the interactive water feature and the massive pool will keep the kids amused all day and all night. Pool doesn't close until 9pm and the water is like getting into a warm bath anytime of the day.

Although the room was quite small it was adequate and we spent most of the day outside anyway. The breakfast buffet is one of the biggest buffets I have ever seen in my life with so many selections to choose from.

Just down on the beach you can hire paddle boats or canoes to go for a ride plus about a 5 minute walk away in the zipline, trapeze and trampolines that you can pay to use. We went on the zipline and absolutely loved it.

All the staff were super friendly at the resort and nothing was too much trouble. I would highly recommend this resort to anyone with young children. I managed to get a book read whilst enjoying a cocktail as well the pool whilst watching the kids. Their is also a kids club where the staff were exceptional. They always had the kids doing some kind of activity and my kids kept asking to go back!!!!

They have a free bus at the front of the resort which takes you to Vicocity where there is a supermarket to purchase all your snacks and shops and restaurants to choose from. There is also a local bus just opposite the resort bus No.1 takes you to Sentosa World and bus No.2 brings you back and best of all its FREE.

We have stayed at lots of places all over the world and this would have to be the best for the kids so far - you won't be hearing "I'm bored"!!!!

Room Tip: Ground floor garden room doors open directly onto grassed area for kids to play on and can run strai...
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  • Stayed: April 2013, traveled with family
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2  Thank Madno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Just arrived back from a weeks holiday on Sentosa. The location is wonderful, easy to get on & off Sentosa with the courtesy bus. The hotel itself is not in my opinion a 5 star hotel, more like a 4. If I didnt have kids I would not return. Its over priced & the service is poor. However the kids club is fantastic.

  • Stayed: April 2013, traveled with family
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Thank TychoCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

We have stayed at all properties in Sentosa island - if you're traveling with young kids, this is great just because they have a kids club, kid-friendly play areas including the pool, and within walking distance to some of the nearby attractions. The free shuttle bus to Vivo city (large mall) helps as you can get your shopping done, get a facial or haircut and even snacks and food.

There's a huge price difference for the rooms after its renovation - rooms are ok and clean.. the facilities and surroundings are good. Even when you queue for breakfast, they have people giving out balloons and keeping the kids entertained.

This said, its a busy hotel so if you prefer something quieter, there are other options in Sentosa.

  • Stayed: January 2013, traveled with family
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2  Thank Ping_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

Stayed here with my wife from April 1-8. Our room was located on the 11th floor facing the ocean. The room was big, clean and full of all the amenities you need. Walk in shower, an ipod docking station, bath robes, slippers, ect.. Even a monkey would visit our balcony each morning. As far as I know this is the only hotel in Singapore which has its own beach. Everything about our stay here was perfect, the place is super clean, beach and pool are beautiful, very friendly staff (everyone from the cleaning staff to the bartenders to the front desk). This is a very kid friendly hotel with many activities for them to do, and we saw the staff always getting involved with the kids and setting up pool games. If you are not with kids as we were, there is a section of the pool for adults only which is a good idea. The hotel is in a great resort area with lots of stuff to do, way to much to list here. The hotel also has free shuttles around the area and back and forth from the city. We had a great time here and we were sad when we had to leave. I would love to stay here again someday.

Room Tip: If you are not with kids they have floors for adults only. Make sure you get a room facing the water...
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  • Stayed: April 2013, traveled as a couple
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1  Thank TripMember081820152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Fantastic hotel, great location and very family friendly, Rooms where clean and the restuarants where good, Pool area was also great for the kids after a hard day a universal, free shuttle bus gets you around Sentosa Island, which has loads to do for the family.Only downside very expensive,

  • Stayed: April 2013, traveled with family
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Thank Mcshanesrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

Pros:
Incredible Staff
Fantastic Food
Beautiful Landscaping
Perfect Children's Pool / Play Area
Great Pool with Plenty of Lounges
Clean, Accessible Beach
Newly Renovated Rooms
Easy, Free and Reliable transport around Sentosa's many attractions

Con:
Queue for Breakfast after 08:30

Room Tip: Deluxe Pool View will have enough space for families with two "little ones". The sofa fold...
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  • Stayed: March 2013, traveled with family
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Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
Price Range: $289 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Official Description (provided by the hotel):
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 
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Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa

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