We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Looking a bit tired but still relaxing”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Shangri-La's Rasa Sentosa Resort & Spa
Ranked #4 of 13 Hotels in Sentosa Island
Certificate of Excellence
Reviewed October 22, 2012

Overall a pleasant stay, the concierge and luggage staff are outstanding - nothing is too much trouble, front desk staff a bit robotic but the hotel was very busy. Rooms are a bit small and the whole place while pleasant just looks a bit tired. The pool is the best part of the hotel if you like swimming. Location is fine but needs a bus ride to the main beachfront. The only issue I have is that we were emailed to ask if we want to pay 1/2 price for a late checkout to 4pm which I replied to saying yes as we were flying out very late. Received an email confirming late checkout was arranged. When I rang to double check the day before leaving, we were told that late checkout was to 1pm- this is a major error on their part and just wasn't good enough, it was up to me to go and see the concierge to sort things out. Apart from that the house keeping staff were all lovely. Bed may be a bit firm for some but was ok for me.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BluebirdPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (3,812)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,548 - 2,554 of 3,813 reviews

Reviewed October 20, 2012

I can really say it is a resort hotel. It just don't have that mood. there is a big Container Terminals some where opposite. You can the big big cargo ship there.

The hotel is a bit old and shabby, facility is so-so. Not very good but acceptable.

Sentosa is far away from the city centre. it take a long and expensive if you want some city tour.

everyday's breakfast buffet are offering the same food and same combination, it is boring because everybody will stay a few days in the resort and eat the same food again and again. Also breakfast room is always have a long queen to wait for table, for peak hour you have wait up to half an hour!!! that means the breakfast room is too small compared with the total number of the hotel guest.

  • Stayed: August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EllieChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

A family of 2 adults and 2 chuldren 2 & 6 we stayed for 2 nights to have some luxury at the end of our holiday. We wish we had stayed an extra few to soak up the pur luxury of the resort. Service is excellent in every facet, front desk, concierge,cleaning staff, restaurants,pool towel station.just everything about Shangri-La Sentosa was a delight to experience. The beachside tram makes it extremely scenic to travel to the monorail to get to Universal Studios and the boardwalk. But there is also a bus stop right outside the front of the resort if you prefer a more quicker direct route to your particular outing on Sentosa. The resort provides a pass which allows you free travel on these during your stay which made moving around the island extremely easy with 2 small children. The beakfast was part of our package and was a smorgasboard of the world. Providing food which would satisfy any dietary requirements wants or needs. Even satisfied our 2 picky eaters with a dedicated low to the ground childrens section where they could get their own food and drinks.:-) The pool is so inviting with a dedicated childrens waterslide/water funpark area. So much fun and well supervised by staff to prevent unwanted injuries. We ate at the beachside Italian Restaurant.. it closed at 9pm and as we didn't arrive til 8.30pm we felt a little pressured to eat quickly as they closed up around us and a few other guests. Special attention is made to detail with soft pillowtop coverings on the beds to make them more inviting for sleep, fluffy pillows which suited us exceptionally well. Mood lighting in the room, great swivel television so the kids could see it from their beds and could also be turned to see it from the bath. A lovely touch was a few pieces of fruit,nuts and dried fruit in the room on arrival and comlimentary bottles of water replaced each day.The resort is tasteful and stylishly decorated and has a wow factor when you walk in through the entrance and view the poolside from the top of the staircase leading down to the pool. Stunnning view out to Singapore Harbour full of ships. It looks like it's own city at night. We loved the Private beach complete with deck chairs.Our own little piece of the South China Sea beachfront. We indulged in a drink from the Poolside bar but found it extremely expensive, but there is a 7 to 11 store 50m from the resort so that is very convenient for buying icecreams etc for the children. This was a wonderful place to take full advantage of what's on offer on Sentosa but with luxury and we looked forward to returning to the resort each day to relax poolside before dinner. We will definately be returning but next time we will make sure we stay longer. :-)

Room Tip: Poolview rooms have the best outlook. Overlooking the entire resort.
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank shellyonholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

Our family stayed for three nights to relax and go to Universal Studios. The resort has a fabulous pool area with supervised slides and activities for the kids while we chilled out by the pool. We stayed in a poolside family room which allowed direct access to the pool area. highly recommended. The rooms are clean, and well equipped, loved the strong shower. lots of nice details like a step stool for kids to reach the basins.
The breakfast buffet was ok, not spectacular but a good variety and passable food.
The shuttle busses make it very convenient to get the Universal Studios and also to the main island.

Room Tip: The poolside family rooms allow direct access to the pool area
See more room tips
  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ryu1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

The title is a Big call to make! But for me this has been the best stay I've had in Singapore. Check-in was fast and clear. Our host walked us to the elevator to show us where our rooms were. We were upgraded, which was a pleasant surprise. There are not enough complimentary words to say about this place. Every staff member greets you with a smile and a hello. Some of the staff have a great sense of humour. Some even remembered your favourite drinks or eggs when you came for breakfast. The whole place is a well oiled machine. The queues for breakfast were sometimes long, but you didn't have to wait too long to be seated. The buffet breakfast was the best I've had. Outside the grounds were marvelous. The pool is huge and refreshing. The activities during the day were fun, and the staff made it that way. The food and drinks by the pool were nice and well priced, just like in room service. This is a great place to come and relax, rest and holiday. There is no need to go off the island because there is so much to do on Sentosa. I will definitely be a repeat visitor. Thank you Shangri-La for making this stay a great stay

Stayed: October 2012, traveled with family
Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

We decided to have 5 days here on the way back from the UK, a great way to get over jet lag!

Check in was smooth and requested rooms were given. Rooms were fantastic and as expected from the pictures on the website. We had a king room (lovely shower) and the connecting twin room had a bath/shower. Lots of towels, toiletries and small touches that you would expect from a shangri la.

Pool area and beach area is just lovely, we felt very relaxed. Note happy hour 5-6pm! Breakfast was amazing and staff were fantastic - a huge spread of food. The whole resort is well maintained and our kids were happy to go no further. The shuttle bus to Vivocity is very handy and there is 7/11 right outside the gates as well as other restaurants along the beach.

We had a problem with a noise in our room - a dull thumping which the hotel thought was a machine in the gym. We ended up moving rooms after the second night - the manager was super. He gave us a bottle of wine, and extended our check out til 2pm.

Sentosa is a great spot if you have kids and the resort has plenty to offer. We would go back again!

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Haggis45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

Great place to take the family. Pool area is great and the kids will play for hours. If you don't have small kids then stay away during school holidays. Still a nice place to stay. They got a little stretched during our stay at breakfast times and opened more dining areas, but be careful as they don't all do the same food. We loved the Asian breakfast dumplings but these weren't available in the alternate areas, but still very nice food and loads of variety.
Would gladly go back but at a quieter time.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WellingtonTPs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sentosa Island
W Singapore Sentosa Cove
#3 of 13 in Sentosa Island
1,974 reviews
Show Prices
Show Prices
Show Prices
Hard Rock Hotel Singapore
#10 of 13 in Sentosa Island
2,113 reviews
Marina Bay
Marina Bay Sands
Marina Bay Sands
#39 of 319 in Singapore
22,997 reviews
Show Prices
Show Prices
Show Prices

Been to Shangri-La's Rasa Sentosa Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
Price Range: $233 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Official Description (provided by the hotel):
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Evoline ltd, HotelQuickly, Cancelon and TripOnline SA so you can book your Shangri-La's Rasa Sentosa Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing