This was a company paid stay for 1 night and i personally feel that it was not worth the money. the room was surprisingly small as compared to the pictures on their website. even though the touch and feel of the room was cool, it was no match to other hotels with the same price tag.
our room at level 7 faces the opposite hotel and you can see the Merlion. too bad the balcony door won't barge no matter how hard we tried to twist and open it.
the steps to the loft bed was so steep and scary, i think if i had a kid, my kid would definitely not climb down.
the simmons bed was soft. the tv was high up and small. the IPTV actually pauses in between due to the connection and the TV's speakers made watching tv unpleasant.
the toilet was fine. bright but didn't like the glass separater which cramped up the toilet space. the bathtub was quite high and felt dangerous to climb off after a shower! i don't think that's friendly for a family-oriented hotel.
the check-in part was the worst. the hotel receptionist made us wait right at the counter for 30 minutes before giving us a solution to our problem. They could have just asked us to wait at the waiting area while they sort out their internal operations. thus, we took out our iphones to surf the net while standing there waiting for something to happen.
breakfast selection was small. paying so much to have such pathetic choice of food. the indoor seating was insufficient and we had to take the seats by the pool. the sun was so glaring and warm.
i feel that there staff are not well trained, maybe because this hotel is quite new.
the hotel is near to the casino and bus terminal. you can exit to vivocity easily and there are a few restaurants nearby.
- Official Description (provided by the hotel):
- Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away. ... more less
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