We were there to celebrate our 2nd daughter's 4th birthday.
From the moment we arrived, till the moment we left the hotel, it was service to the max!
Upon arrival, we were greeted by a cheerful doorman who opened my side of the car door & proceeded to help unload our many bags.
Check-in was a breeze & we were soon whisked to our room which was pool-facing, on pool level. The porters came soon after with our stuffs.
The room was spacious & comfortable enough for the 6 of us - 3 kids, helper & us.
Our kids had fun playing on the loft bed though we only allowed our eldest to sleep on it (other 2 were too young).
The baby cot was not available on our 1st night, but they set one up for us the 2nd day.
There were many eateries in the vincinity & we had plenty of choices from western to chinese, to japanese. There were also a number of shops in the area & our kids (& even our helper) had a field day buying souveniors!
The pools at Hard Rock Hotel (guests can access the pools in any of the hotels) was superb & we practically spent our entire afternoon on our 2nd day there. We also had some quiet swim at the pools at Festive Hotel.
Room service was prompt & attentive.
With 3 kids, we had to pack economically & leave excessive stuffs like toys & bathrobes at home. We only had some story books & a stuff toy each. However, the hotel provided toiletories for the kids that came with some small toys which kept them entertained. They also supplied fresh bathrobes as & when we requested for them. Although I was told that they normally allow only 2 adults & 2 kids in each room (hence supplies as well), they eventually sent enough for everyone (this is despite me telling them to just give us whatever their 'allowable limit' was).
They also gave a complimentary small cake for my girl's birthday and she was simply thrilled.
Hotel staff were friendly and helpful.
Also, the hotel provided entry pass, in case guests decide to leave Sentosa to shop or dine at Vivo.
We meant to visit the beach at Sentosa while we were there, but our kids had such a good time at the hotel, we did not have time for other parts of Sentosa!
Thank you RWS, Festive Hotel for a wonderful birthday celebration for our 2nd girl. The other girls are asking to go there again for their birthdays!
- Official Description (provided by the hotel):
- Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel™ makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just a 5-minute walk away. ... more less
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