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“4 star stay overall”

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Hard Rock Hotel Singapore
Ranked #10 of 13 Hotels in Sentosa Island
singapore
Level 6 Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“4 star stay overall”
Reviewed June 7, 2014 via mobile

Check in so slow but may be due to the heavy guest list on that day.
Room is clean has a nice touch homely feel. Had a room facing the pool which I must say they have a great pool.

Pool side have man-made sand for kids to play. Fine sand imported from else well cos singapore do not have this type of sand.
Pool area is child friendly and great for families.
Food at the buffet spread for dinner is also great but a little too costly.
Paid $70 for each pax but for this range, you can get it for $50 in town.
Will go back again as a member of RWS casino, price is much better than online.

Stayed March 2014
Helpful?
1 Thank joejas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manager at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear joejas,


Thank you very much for taking the time to share your passionate review on your recent stay with Hard Rock Hotel at Resorts World Sentosa.


We are delighted to hear you enjoyed the accommodations and our gorgeous pool area.


We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!


Love All – Serve All
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Singapore, Singapore
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 7, 2014

My husband and I had a very enjoyable stay at the Hard Rock Hotel. The furnishings were fun and the bathroom was spacious - being able to access the wardrobe from both sides was very useful! The hotel has several huge swimming pools, the most interesting being one with an artificial sand beach. It is an easy walk to all the attractions and food outlets at the RWS complex.

The highlight of our stay was the wonderful service provided by the staff, who were very friendly and obliging. We would like to commend especially Yugen at the concierge desk who went out of his way to ensure that we were assigned a room facing the direction we needed in order to photograph the lovely view from the hotel at different times of the day and night, which was the reason for our visit. Thank you, Yugen!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MyFairD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manager at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear MyFair D,

Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa.


We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults.


We have shared your kind comments for Yugen to all the staff and we are most proud of him.
All of us are look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!


Love All – Serve All
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 4, 2014

Big Fan of Hard Rock over the years! They serve the best Burgers! Was there for a conference and with family and it was one of the best stays we have ever had. The beach pool is amazing! The kids area is by the pool and is a fun place for the kids to spend time and meet with other kids and for you to have your quite time...at the beach pool or in one of the cabanas.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiraazPeerbhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manager at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear MiraazPeerbhai,


Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa.


We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults.


We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!


Love All – Serve All
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2014 via mobile

We were really looking forward to our stay here, but seriously let down!! We had been away 5 weeks, and this was our last hotel... BAD choice! Drawing on walls, cheap decor, no free wifi! Only good point is the pool. Really not what we expected!

Stayed May 2014
Helpful?
1 Thank Chloë S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manager at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear Chloe S,

Thank you for sharing the details of your recent experience at Hard Rock Hotel at Resorts World Sentosa on TripAdvisor.


We strive to deliver consistent, quality service to each guest staying at our hotel and are sorry to hear that you did not feel our hotel met your standard.


We would welcome an opportunity to discuss these issues with you further and can be contacted at hrh.feedback@rwsentosa.com.


Thank you once again for your feedback and we hope to have the opportunity to welcome you back to Hard Rock Hotel in the near future.


Love all, serve all
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sentosa Island hotels

Kuala Lumpur
Level 4 Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 2, 2014

Stayed 2 nights towards the end of May 14. Checking in was a bit of a challenge, took a long while until late afternoon for the rooms to be ready. Guess it must be fully booked during that period. Room wise is good, with the pull out bed a 2 thumbs up. Bathroom wise its kinda weird, no doors into the bathroom, each cubicle (shower and WC) with their own door but otherwise its fully open. You have to change without the safety of a locked door or even a door. The hotel shampoo is really bad, bring your own.

Facilities wise, the pool is great, Kids room is available as usual and gym is just next to it. As you are in Resort World itself, lots of food around and of course the Hard Rock Cafe is not too far away.

Parking advice for those driving there, head to WEST side of the parking area. The hotel lift is there, DO NOT park on the east side.

Overall, a good hotel for families and for those running around in Sentosa or Resort World.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viperal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manager at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear Viperal,


Thank you very much for taking the time to share your passionate review on your recent stay with Hard Rock Hotel at Resorts World Sentosa.


We are thrilled to hear you enjoyed the accommodations, our incredible pool and your overall stay.


We have shared your kind comments with our staff and all of us are look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!


Love All – Serve All
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 2, 2014

everything is perfect as it is just walking distance to USS,SEA Aquarium.Hard rock hotel staff also will give you sentosa express pass n u can use ot for free for 3 days.My conplaint just that it is very noisy when passer by talk n lough loudly as u can hear clearly when youre in your room.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manager at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear Milla M,

Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa.


We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults.


We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!


All is one
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2014

Hard Rock Hotel is truly a beautiful hotel in the best part of Resorts World in Sentosa. The hotel itself has a live band, a huge pool, beautiful rooms and excellent staff. The location is also excellent - just a few minutes away from all the restaurants, Universal Studios, SEA Aquarium, Adventure Cove, the casino and various retail stores, convenience stores and pharmacies.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Alexander U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRHSingapore, Vibe Manger at Hard Rock Hotel Singapore, responded to this review, June 12, 2014
Dear Alexander U

Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa.


We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults.


We have shared your kind comments with our staff and all of us look forward to welcoming you back soon to Hard Rock Hotel Singapore for an authentic experience that Rocks!


Take time to be kind,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Singapore

Property: Hard Rock Hotel Singapore
Address: 8 Sentosa Gateway | Resorts World Sentosa, Sentosa Island 098269, Singapore
Phone Number:
Location: Singapore > Sentosa Island
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Sentosa Island
#10 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hard Rock Hotel Singapore 5*
Number of rooms: 364
Official Description (provided by the hotel):
See the new Hard Rock Hotel Singapore, where energy and glamour meet cutting edge contemporary design. Visit now to experience our new dining, entertainment, and amenities that will have you feeling like rock royalty. We’re just minutes away from the region’s top attractions, including Universal Studios Singapore and SEA Aquarium, as well as Asia’s flagship spa – the world-renowned ESPA. ... more   less 
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island

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