This is my third time staying here, and my has the room been through some wear and tear. It's just a one night stay, so I didn't really kick up a fuss. Te room totally can't lock. I called front desk to sort it out while we were out but nothing was done. Worse to come, when we returned to our room, it was warm! I checked the control, it is at 16 degrees Celsius! It was like that the whole night! I do not know what animal stayed in the room prior to us, to spoil the door the way it was. The whole lock was almost falling apart. But for a hotel charging that kind of price, the basics of ensuring the guest has a safe and comfortable stay is minimal. Won't be back anytime soon unless they have a wholesale upgrade soon. Imagine what it's going to be like in another two years.
- Official Description (provided by the hotel):
- See the new Hard Rock Hotel Singapore, where energy and glamour meet cutting edge contemporary design. Visit now to experience our new dining, entertainment, and amenities that will have you feeling like rock royalty. We’re just minutes away from the region’s top attractions, including Universal Studios Singapore and SEA Aquarium, as well as Asia’s flagship spa – the world-renowned ESPA. ... more less
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- Also Known As:
- Hard Rock Hotel, Singapore Hotel Sentosa Island