As a previous poster said, a 5-star hotel but without 5-star amenities.
The pool area was the most attractive feature of the hotel, with the fake sandy beach, numerous pools, slides, etc.
Other than that, there was nothing fantastic about this place to rate it 5-star with exhorbitant rates. Granted the location is well placed, but the only thing going for it is the name "Hard Rock".
Our room was alright, with twin beds, overlooking the pool area. No bathrobe was provided, although the usual toiletries were there. Coffee making facilities and complimentary tea and coffee sachets, the usual stuff. Room decor was very modern but lighting not bright enough. This is the first time I have stayed in a Hard Rock establishment so I cannot comment whether this is their usual interior decor. Bathroom was spacious with separate shower, toilet cubicles.
The gym was of a good size, bright and cheery. Equipment was the usual type and well maintained. There was no attendant when we were there. Towels were provided and there was a water dispenser.
Our room rate did not include breakfast so I cannot comment on that.
There was no security to the guests lift area. Anybody can just walk in and enter the lifts. Not very good for a 5-star.
The worst part of this hotel is there was no free wifi! You have to pay for it! I find this most unacceptable, paying US$500 for a room but no free wifi. Even some of the budget hotels in the Geylang and Bugis area, costing US$50, offers free wifi.
This is the first and last time of my Hard Rock Singapore experience.
- Official Description (provided by the hotel):
- See the new Hard Rock Hotel Singapore, where energy and glamour meet cutting edge contemporary design. Visit now to experience our new dining, entertainment, and amenities that will have you feeling like rock royalty. We’re just minutes away from the region’s top attractions, including Universal Studios Singapore and SEA Aquarium, as well as Asia’s flagship spa – the world-renowned ESPA. ... more less
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- Also Known As:
- Hard Rock Hotel, Singapore Hotel Sentosa Island