This was my first time staying at a Hard Rock hotel chain and I've heard great things about it. But to my disappointment, the hotel on Sentosa island did not live up to its expectation. For starters, the elevator area at the lobby stunk. It smelled like garbage. It really bothered me and I did report to their workers but nothing was done. I don't expect this from a 5 star hotel. Next, the room itself smelled funky - like some moist smell. The management should have invested in dehumidifier. And the fact that there was no free wifi anywhere, even at the lobby, really bewildered me. I mean, this IS 2013 for god's sake. I've been to cheaper hotels that provide complimentary wifi in the room! Then at 6.00am, I was rudely awaken by the housekeeping. They were cleaning the room next to mine and they were talking so loud! Mind you, my roommate who was not a light sleeper complained the same thing. So I went out and asked them to keep the voice low, but they understood very little English I suppose, so we had to bear with their loudness until they left (which was quite long).
Apart from that, front desk was friendly and I really appreciated it. The room size was big but to be honest, there is nothing to shout about as the deco was really simple and minimal. I was expecting more I guess. I got a 50% off room-rate so I think it's quite worth the first time experience. I wonder if things would be better/different had I paid full price. But I don't think I'll revisit.
- Official Description (provided by the hotel):
- Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. All at the doorstep of Universal Studios Singapore®, and S.E.A. Aquarium™, as well as Asia's flagship of the world-renowned ESPA. ... more less
- Reservation Options:
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- Also Known As:
- Hard Rock Hotel, Singapore Hotel Sentosa Island