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“Very nice~~”

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Resorts World Sentosa - Hotel Michael™
Ranked #8 of 13 Hotels in Sentosa Island
Yangon (Rangoon), Myanmar
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very nice~~”
Reviewed June 19, 2014

Great hotel with friendly staff. My family and I decided to stay at Hardrock hotel but the rooms were too overbooked so we ended up staying at Hotel Micheal. I liked everything there but there was one slight thing that I didn't like. The Adam and Eve statue was really disturbing for me it was naked and there was no censorship. My kids kept staring at it especially my son he pointed to the statue and said "Mommy, Daddy look that man and woman is naked!" and he kept staring. All in all there was only one mishap for me. But I must warn you don't let your kids run free they will break things and you'll have to pay for it.

Room Tip: The 2nd floor rooms are the best in my opinion :) hope it helped.
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123Sheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, July 1, 2014
Dear Guest

Thank you for taking the time to share your experience at Hotel Michael on your recent visit.

Resorts World Sentosa is exclusively decorated with many world renowned sculptures. We are sorry to learn that the Adam & Eve sculpture was disturbing to you. Based on your review, we are delighted to know that we are a great hotel with friendly team members.

We look forward to welcoming you back to Resorts World Sentosa.

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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682 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed June 17, 2014

This is my second stay in Hotel Michael.

It’s almost a year since my last stay but apparently the housekeeping of the room has not improved. The towels are not complete, only one face towel in the room. Used packet of hair conditioner not cleared from bathroom (those small packet that you will use when you travel) from previous occupant. The usual three big bottles of amenities are not complete, the shampoo is missing.

When I checked in, I was not being issued with the monorail pass. As a frequent in house guest of RWS, I knew I will have them during check-in.

The room is fine, the bed is comfortable but they are not looking into the details. After giving them a second chance, I am not sure will they have a third from me.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank handison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, July 1, 2014
Dear Guest

Thank you for the time taken to review Hotel Michael at Resorts World Sentosa.

We share your frustration on the unpleasant encounter with the bathroom and we have highlighted this to the team. It is our practice to issue complimentary Sentosa pass to all registered guests at check-in. If this procedure was missed at check-in, you may wish to know that complimentary Sentosa passes are also available at Concierge for registered guests.

Your feedback is well noted and we certainly hope you will consider coming back to stay with us again and allowing us to show you our usual high standards of hospitality and service.

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 13, 2014

Great hotel with friendly staff. Unfortunately the rooms were so overbooked, the housekeeping was probably overwhelmed. We had to call a few times before we got what we had requested for. However they did call afterwards to apologies.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lovejeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, July 1, 2014
Dear Guest

Thank you for your kind evaluation and the understanding shown in your review.

June was a very busy month for all of us in the entire resort. Nevertheless, we have and we will continue to elevate our services.

Please accept our apologies for having to call several times for the requested items. We are glad to know that there was a subsequent follow up by our team members.

We look forward to welcoming you back to Resorts World Sentosa and please do not hesitate to contact us directly.

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 9, 2014

A very nice hotel which has a good location, just a walking distance from Sentosa express, Universal studios and the SEA Aquarium. We stayed at a standard room and the the room was big enough. The mattress and pillows were very comfortable and I had a great sleep. The blue shower with a round shape was quite unique, which I liked very much. There were various TV channels available at the room. Although the swimming pool at the Hotel Michael was tiny, we get to access to the swimming pool at Hard Rock Hotel, which was the nicest swimming pool I've ever been to! The decorations and surrounding areas makes it a very relaxing place for a vacation. However, it would be better if Wifi is provided as with the rate they charge, it is not reasonable to have no wifi! But overall, It is very nice hotel.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny18281102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, June 11, 2014
Dear Guest

Thank you for taking the time to share your experience at Hotel Michael Singapore on your recent visit.

We are a family destination resort offering six differentiated accommodation experiences at Resorts World Sentosa. The swimming pool in Hard Rock is very popular among our guests as compared to the other swimming pools we have in the resort. It's wonderful to learn that you like the design of our bathroom and the comfort of our bedding.

Your feedback with regards to free Wifi is well noted. Meanwhile, you may wish to know that we provide complimentary wireless high-speed broadband Internet access to our RWS Invites members who book a room via RWS website or RWS reservation hotline.

We look forward to welcoming you back to Resorts World Sentosa.

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 3, 2014

Excellent hotel with great staff and amenities , short walk to all that Sentosa offers. We were upgraded from a room to a suite, very very nice and much appreciated. They offer packages that include accommodation, Universal Studios , SEA Aquarium and waterpark admission, these are very good value and should be considered.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, June 8, 2014
Dear Guest

Thank you for taking the time to share your experience at Hotel Michael on your recent visit.

It is wonderful to know that you have taken advantage of our fabulous promotions to experience a million memorable moments in Resorts World Sentosa, Singapore’s first integrated resort.

We trust you have had enjoyed your stay and we look forward to welcoming you back again.

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 29, 2014

I have stayed at Michael so many times, it's hard to keep track. It's not the fanciest hotel in Resorts World, heck, there's not even a discernible theme apart from the egyptian looking shapes on the sandy coloured walls by the eponymous artist behind the hotel's design. However, what keeps me coming back (besides the relatively low price compared to the surrounding hotels) is the sense of simplicity and ease Michael gives. It has a cosy warmth to the rooms, that doesn't try too hard and is simple enough to just sink in and relax, a sort of home away from home.

Not to mention, this is a great hotel for families, it has really efficient check-ins and check-outs and a friendly staff as well. It's location is also perfect for taking midnight strolls to the 7/11 or Starbucks, for those who get the midnight munchies, or families who want to take a day trip to the nearby USS or SEA Aquarium, or maybe even just a simple dinner at Vivocity.

While the room itself is not grandeur, it has all that staples a good hotel needs: Hygiene, simple elegance, convenience, ease.

It may not be the most luxurious choice, but it is good for the quintessential Singaporean who's looking for a weekend getaway from the daily strains of the mainland.

Oh, one quick little critique I do have, though this is a highly subjective thing, is that I prefer my beds a little harder, as I find it's easier on the back. But of course, you can't satisfy everyone, and this little factor is not going to stop me from taking another trip there again this coming June!

  • Stayed March 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anon395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, June 3, 2014
Dear Guest

Thank you for your relentless support and we are delighted you have had another enjoyable stay with us.

We appreciate the review and we look forward to welcoming you back to Hotel Michael.

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Badung, Bali, Indonesia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2014

Our Singapore experience is not much for holiday but hospital, health and shopping purpose when we decide to make it holiday, I think there no where else to stay but Sentosa, and Hotel Michael make it easy for us to have a lovely time, spotless, spacious, well decorated room, clean, great shower, good food, quick room service, friendly and helpful staff, and the location is just step away from all the things we want to do Universal, Sea World, Imbah, numerous selection of restaurants and food market. Not much for shopping but that's not what we came for. Take the tram/monorel free of charge located right beside the hotel, 5mins walk, to all other location at Sentosa and stop at Harbourfront to change to MRT if you wish to go to the city to explore Singapore and shopping. Overall, we had lovely time, if you looking for holiday experience this is the place to stay, especially when you have young kid. Thank you.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Athina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael™, responded to this review, June 3, 2014
Dear Guest

Greetings from Singapore and thank you for taking the time to share your review on Hotel Michael in Resorts World Sentosa.

Indeed our hotel location, clean guestrooms coupled with great service will keep customers returning.

We look forward to welcoming you back to Resorts World Sentosa!

Warm Regards
Victoria Ngian
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Resorts World Sentosa - Hotel Michael™

Property: Resorts World Sentosa - Hotel Michael™
Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Phone Number:
Location: Singapore > Sentosa Island
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #8 of 13 Hotels in Sentosa Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael™ 5*
Number of rooms: 461
Official Description (provided by the hotel):
A luxurious treat for art lovers, Hotel Michael is designed by one of America's greatest contemporary architects - Michael Graves. This boutique hotel bears the designer's elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, and a short walk to the various attractions. ... more   less 
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