TIPS for driving in with a car : Flash your booking at the Sentosa gantry to waive entry charges, park 'AT' CONVENTION CENTER, you can drop off people at the hotel entrance and head over to Main entrance of the convention center, there is an entrance to the parking right beside it (the exit is near there as well). Park at level 1, JJ4 Blue area, that is the nearest to the hotel. One floor up and use the walkway to Festive hotel side entrance. You will be provided with a free exit coupon (once for every night stay) to slot into the machine instead of using your autopass, get it at the concierge.

Checking in was quick as we made the booking via Resort World website. Don't expect bellhops to be readily available to take your luggage. Not-consistence in their offering during check-in, we were not offered the kid's welcome package, staff said they have ran out of it. Well, I have to give them the benefit of doubt but at least they should offer something else for the kids. The Sentosa Express pass was not offered until we ask for it.

The Deluxe Family King room we booked was more then enough to accommodate 4 of us. I reckon they wouldn't mind if you sneak a couple of more people up to stay-in, if you have a bigger family. The room can easily accommodate max. 6-7 person family, (2 adults, 2 teens & 2 Kids). 2 on the sofa bed, 1 or 2 in the loft bed, the rest can bunk in the king size bed.

There were no toiletries when we check-in, had to call house keeping to sent it up. The person on the other line was very well mannered and took the call professionally, she even addresses me by my last name as soon as she picks up the call. They sent it within 15 minutes, kudos to that. Rooms was clean, but no slippers was given, inconsistency here ! They really should buck-up on this department. The house keeping staffs (males)on the 6th. floor were yapping away in the corridor non-stop even as we walk pass, an act of utter disrespect for guests.

Be-warn, if you have elderly in your group, please ask for a room that is near to the lifts. It can be really really far walk to the room. Really like the personalize welcome message on the TV when you switch it on, nice touch.

Checking out was a breeze, not even 30 seconds, fantastic! Would stay here again for sure but next time it has to be off peak season and on week days, for a lesser crowd to enjoy Resort World better.

Stayed there for a short getaway.

Pros :Room was clean and I appreciated the fact that the non smoking room was indeed smoke free. You can request for a complimentary foldable bed for Children under 12. TWG tea in room.

Cons: Pathetic TINY pool with no life guard on duty, personally I feel its dangerous if you have young kids. Yes, theres a permanent sign on the towel checkout counter that states that theres no lifeguard. No staff on duty at all times at the towel counter. You have to grab your own towels on the shelves, not knowing if they are clean!

- Bar fridge in room is EMPTY, there is nothing in there at all..are we supposed to fill it up with our own drinks.?

-No bathtub, shower stall and showercurtains had a funky moldy smell. Hey, mosiac walls and floors trap dirt and mildew, unless you scrub it like crazy frequently. Which I doubt housekeeping even bothers.

-No proper toiletries. shampoo and soap are all in pump dispensers, no indication of brand. Not sanitary as its been used by many people before me.

- No towel loungesuits to change into, I had to wrap myself in a towel to walk back to my hotel room after a dip in the pool.

- No complimentary fruits or snacks in room. Hey any proper five star hotel will do so to make you feel welcome

-Dated color scheme,fugly furniture and retro paintings of cubes and 3D cubes, pyramids appeal to very few individuals. I hated the design, thankfully I only used this place just to sleep at night. And I had the quickest baths ever thanks to the moldy smelling toilets.