We got married in the hotel 3 weeks ago and we were put up in the bridal villa for 2 nights. The property is absolutely amazing! It was tranquil and peaceful. The villa was very clean, spacious and it exuded a sense of tranquility. Bob's bar was a nice place to just chill out in the afternoon having a beer and lounging on the sofas.
Breakfast was held at the Knolls restaurant every morning. The selection is above average, they provide freshly squeezed juices which was a plus. Breakfast was good and sufficient but the selection were average.
However there were several minor points that could be improved upon. Service was slow, buggy rides to and fro from the villa took an average of 10-15 mins for them to arrive at the villa to bring us to the main hotel. Room service staff were forgetful. We ordered champagne on the first day and requested for an additional ice bucket, only the champagne arrived without the additional ice bucket. Then we called room service again to bring the additional ice bucket but they forgot about that and after 20 mins, we called the 3rd time to remind them about the ice bucket and finally it arrived.
This minor things didnt ruin our stay there, dont get me wrong, but if the property commands a high premium, i think these minor issues should be ironed out as it can get a little annoying.
Otherwise, the hotel is brilliant, hopefully the software would be able to match the hardware that is already amazing!
- Official Description (provided by the hotel):
- An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Nearby facilities include a golf course, family and kids-friendly attractions. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. ... more less
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- Also Known As:
- Capella Singapore Sentosa Island