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“Very nice hotel, but never got my 5 star rating.”
3 of 5 bubbles Review of Castle Peak Hotel

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Castle Peak Hotel
Ranked #70 of 213 Hotels in Cebu Island
Manila, Philippines
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very nice hotel, but never got my 5 star rating.”
3 of 5 bubbles Reviewed June 30, 2013 via mobile

I loved my stay in this hotel for a business trip. It is simple,has nice amenities, friendly staff, and best of all it is cheap. The only thing though is that some of the room features need improvement. Door locks sometimes doesnt work, hair dryer, leaks in the bathroom and so forth. Other than that, everything is okay. I love the bar on the 9th floor with the view of the city. Also one I could never forget are the singers at the restaurant. They are awesome!!!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank l0vethesun27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
    38
    80
    72
    15
    11
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Antipolo City, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 21, 2013

we are in our third day and this is our last hotel to stay in cebu as we are about to go to my hometown BOHOL. this hotel is equipt with high tech/ automatic entrance and a touch screen elevators.. i like the safety of our room.. though we stay in a budget one, yet,. its like your in a super deluxe room, its complete, refregerator, shampoo and liquid body soap..its convenience for all of us....its a very nice hotel to stay. we surely comeback soon here..lastly the wifi is excellent.. love it!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ayet364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 18, 2013

The hotel is situated in the middle of the City. Close the big malls and the center of the town. Service is okay, breakfast in the restaurant is buffet style. There is enough food, but not so many selections. The room we stayed did not have any windows at all, so if you have problems with something like that, ask upon check in. Rooms are decent and okay.
If you want to explore the city and not spent to much time in the hotel - this is the place for you.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Werner M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed May 19, 2013

It's my third time to stay at this hotel and the last two stays, I was really happy about their service. The third stay, however, was quite disappointing.

They have just finished renovation and the new lobby, restaurant, and rooms were definitely nicer. However, I think they lacked the time to train their new employees. Unlike before, the new employees lacked the courteousness I got during my last two stays. Also, I went to eat at their restaurant for breakfast and dinner. The waiters ignored me or avoided eye contact whenever I tried to call them. Food also took a long time to come.

I really hope that the next time I stay at this hotel, staff would have improved.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jesuiskareen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mambajao, Philippines
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed April 16, 2013

Just a short trip to shop n eat. Handily placed with decent rooms and prices.
Breakfast is ok but don't really like processed meats prefer bacon n sausage, but hey still not to shabby.
Will come back;-)

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pipong19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed March 25, 2013

Rooms in the hotel were ok and other premises as it's not that old.

Was staying in a room 333 which is next to staff room and woke up every morning around 4-5AM due to loud talking and laughing. People seemed to be there just for social chats and not for working. View in from the room was disappointing, why would you even need to put a window if all you can see is a large aircon machine or similar.

Water pressure was great, room service ordered breakfast (scrambled eggs and coffee) took 1 hour to arrive which is really not acceptable. Otherwise I was happy with the stay.

Room Tip: Try to ask a room with a real view.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeonju, South Korea
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed February 28, 2013

One of the worst hotels I've ever stayed in.

The rooms were extremely dirty. The airconditioner rattled so loudly that it was difficult to sleep. Housekeeping knocks on your door unsolicited at 7:30am. The sink would not drain.

The front desk staff were nothing short of rude. Especially a women named Pie. Pie practically through a temper tantrum because we gave her a 100 peso bill to pay for the 60 peso waters we drank. After clearing our tab with this women and checking out she gave us our receipt without so much as a thank you or a smile.

On the positive side, the front door guys were really nice and helpful.

Would absolutely never stay here again, and I urge all travelers to avoid this place like the plague.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank supongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Castle Peak Hotel

Property: Castle Peak Hotel
Address: F. Cabahug corner President Quezon Streets | Villa Aurora, Mabolo, 6000, Philippines
Location: Philippines > Visayas > Cebu Island
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#18 Best Value Hotel in Cebu Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castle Peak Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Castle Peak Cebu

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