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“out of taste”
Review of Lemongrass

Lemongrass
Ranked #474 of 1,288 Restaurants in Cebu Island
Cuisines: Vietnamese
Restaurant details
Bilar, Bohol, Philippines
Level Contributor
80 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“out of taste”
Reviewed June 18, 2014

its not appetizing. its quite annoying.what you see outside is what you get inside. there restaurants is attractive but opposite to there food. so drop it

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lady d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Visitor rating
    8
    7
    5
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
talamban
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“good Thai ”
Reviewed January 17, 2014 via mobile

I love lemongrass. great food but service a bit slow when busy. I come here a few times a month when I crave good Thai food. try the Thai iced tea.

Helpful?
Thank Adiazcebutalamban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Dirty!!!”
Reviewed January 16, 2014

You'll always have decent food from the Laguna group and Lemongrass is one of the popular restaurants in Ayala Mall but it is quite dirty. My family and I dine at this restaurant at twice a month and everytime we order the Guoi Con (Fresh Spring Roll) we always get an upset stomach. Occassionaly you have baby cockroaches play hide and seek on the table.

I recently had a casual lunch with friends and we requested for some service water. We found a few strands of human hair in a hair ball in the bottom of the glass. We called for the manager 5 times -- and 5 times he sent his service staff to face us when we can see him sitting behind the office glass. They offered not to charge us for lunch but we paid anyway -- we were not looking for a free meal, we just wanted someone to apologize and be accountable for the incident.

Wake up call to the management! You can't be riding on your brand forever and neglect service that your customers are paying for.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank traveling_sushi888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bohol Island, Philippines
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Slow service”
Reviewed September 6, 2013

We love Vietnamese food but found this a little disappointing, food was ok but nothing special, service was the real disappointment as it was very slow and seemed to take forever. Restaurant was however very busy so this may have contributed to it, but even the pitcher of punch took 15 mins to come out..

Visited August 2013
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
156 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 144 helpful votes
“Best meal we had in Cebu, and good value too”
Reviewed June 30, 2013

If you want value for money, tasty food, and not looking for romantic ambience, then Lemongrass is probably for you. A mix of Thai and Vietnamese food is offered by this practical restaurant on the ground floor of Ayala Terraces shopping centre. The Thai dishes are excellent, medium size portions, so you can polish off 3 dishes between 2. Will become a regular for us when we are back here.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank johnni147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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