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“Below Par Room and Poor Restaurant Service”

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Elsalvador Beach Resort
Ranked #64 of 327 Cebu Island B&B and Inns
London
Level Contributor
258 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“Below Par Room and Poor Restaurant Service”
Reviewed February 16, 2014

Room was really small with the smallest double bed on the market. If you're both large people, the Economy room beds are unlikely to be big enough.

The combined Shower room and toilet room was very small making it difficult to open and close the door. Plenty of dirt and a feather on the floor from where it hadn't been cleaned properly.

The gardens are well maintained and they do have a small private beach.

The restaurant customer service was poor with the lead waiter really sloppy and not interested in customers. Several items were not available on the menu. The coffee was terrible. My wife asked for the egg to be well cooked and the mess that came out would never have been served by a restaurant with any customer focus. They got 2 items wrong out of the six we ordered at breakfast. These staff really need customer training and if you eat there you ill probably need to be patient and understanding!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NHAnorak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    7
    26
    5
    3
    1
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12
15
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Brussels, Belgium
1 review
Reviewed December 12, 2013

we stay at hotel nice to relax people nice room clean
good after long humid days and to much walking .
we try food it good and taste nice .
we meet good people there .
but it strange to see very old man with young girl and this is common in such place
we look with surprise and girl have very embarrassed face .like she don't want to be with man .
he English man we ask at bar she look sad and some times red face . we chat to people and we and them feel sorry for girl . and wrong for man .
CEBU good place
we love hotel and staff
thank you we wish good Christmas

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emandnis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu Island, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2013

Now, as sun sets, we arrived in this resort. We were helped by the Concierge buddies even only with our hand-carry big bags and were greeted warmly by the staffs.My Family and I stayed for an overnight at Elsalvador. All the staff are very cordial and friendly. We stayed at Family room it is clean and spacious that will fit five to six people. Pool area is nice and well maintained by the Housekeeping. Kudos to the Front Desk Agent which are Paul and Chera who are very helpful.

Generally, this short but worthy 'staycation' has carved a curve in me. It was really remarkable. With the people I dealt in this resort, they extended a heartfelt hospitality. Me, my family will really come back in this haven






Would we go back?....Definately!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madz02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
85 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed August 18, 2013

The resort was very nice, not luxury , but very nice.
Laundry and room service, was not so expensive
The beach is pretty ordinary
The restaurant is quite nice open air atmosphere , with good reasonably priced food.
The room price was reasonable

Room Tip: There are lots of room options available, try different sites before booking or contact the resort.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 16, 2013

Stayed for 4 nights for work. Just to manage expectations, this resort cannot be compared to the 5-star resorts in Mactan. However, for a 3-star resort this is very good value for money.

The room we stayed in was big with a ref, flat screen TV, water kettle and a round dining table with 4 chairs and directly in front one of the pools. There was free wireless internet in the function rooms and in some areas of the resort.

There is no beach/shoreline. There are steps which lead to the clear water. They have 2 pools and a very small playground. They have a gym on top of their spa and their spa has 2 rooms and a couple's room. Spa rates very reasonable for a resort plus you get a 20% discount if you have your treatment in the spa rather than in your room. Again, spa service was unexpectedly good.

You have a choice to eat in their alfresco restaurant or in the well-manicured garden or under a tent facing the water. Food at the restaurant was good and very good value also. Glass of fresh pineapple juice was only P65!

The resort staff is their biggest and best asset. They were always ready to help and very accommodating even with last minute changes.

The only drawback is the resort's distance to Cebu downtown and if you book a car through the hotel, the cost is P1200 during the day for an hour's trip and an additional P200 in the evening. Taking a cab from Cebu will cost around P800 which is double the meter because the cab will have to travel empty back to Cebu.

  • Stayed August 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mloz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu Island, Philippines
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 4, 2013

I had my wedding last April . I am very thankful to their staff and crew who made my wedding successful . I can see that they did their very best to please all I wanted for my big day. Set -up was beautiful.It was beyond my expectation. Food was very good especially the lechon baka. All of my guests was satisfied.

Room Tip: Choose the Gardenview Residential with Mini Kitchen at the 2nd floor. My favorite room.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
9 Thank 402ivy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timaru, New Zealand
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed June 4, 2013

Stayed here with my family for 3 weeks in upstairs family room. Had a balcony but did not use due to the heat. Bathroom required update. Swimming pools good. Restaurant good. Outside area well cared for. I would return.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HughandMedith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elsalvador Beach Resort

Property: Elsalvador Beach Resort
Address: Km 30 Cebu North Rd | Sabang, Danao City, 6004, Philippines
Location: Philippines > Visayas > Cebu Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #64 of 327 B&Bs / Inns in Cebu Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Elsalvador Beach Resort 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Elsalvador Beach Hotel Cebu

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