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“The Luggage Boy”

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Richmond Plaza Hotel
Ranked #196 of 218 Hotels in Cebu Island
Ortigas, Pasig City
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“The Luggage Boy”
Reviewed May 27, 2012

He's the only reason I can say something positive about this hotel. He's very customer-oriented and when I tried giving him a tip, he did his hardest not to accept because he only wanted to serve but I insisted. And he had a good smile :)

Sigh.

The room was so-so. It was quite big in size, but the restroom. Terrible. Tiles uncleaned, bath towels discolored. Location, well its abit near Ayala Park, but the surroundings aren't encouraging for tourists.

There's wifi in every floor, but don't move elsewhere or you won't get connected at all (there's only a spot in the room that you should be there).

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Piaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    3
    13
    17
    12
    14
See reviews for
4
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6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Koronadal, Philippines
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 7, 2012

Our utmost concern was to have clean comfort rooms in hotels, and richmond's restrooms were just that. The room was generally clean except under the bed where I saw some dust. The cafe was old and to me it looked dark. The best thing about them is their staff, who were very accommodating. We left some valuables in the room, which they kept for us to pick up.

Room Tip: The new rooms look better. Choose rooms far from the elevator.
See more room tips
  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weena_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu City, Philippines
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2012

we stayed for one month in a condo unit for $600. very friendly staff. unit is way behind times and is in bad
need of a renovation. bed sheets are very old but clean. view is excellent and in walking distance to the mall and nightl life. food in house is not recomended.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank droachman3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Level 4 Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 18, 2011

The hotel has a somewhat old feel. But you get to have a 360-degree view of the city at their open viewing deck at the top floor.

The following are the strong points of Richmonde Hotel:
1. Staff are courteous except for one who would rather make a quick buck. - We asked if the coffee was included in the free breakfast and one staff said yes. We learned afterwards that we are charged for it. Otherwise, all are happy to serve, including the guards who are always greeting and smiling at us. They are also honest.
2. Location - 10 minute walk to Ayala mall. Near a hospital. Near the INC chapel.
3. Wifi - Free wifi and has strong signal at the lobby and 11th floor.
4. Clean rooms - You can ask them to service it everyday.
5. Free soap and shampoo.
6. Cheap brewed coffee at P20.00.
7. Two working elevators.

The following are its weaknesses:
1. Old sink in the bathroom.
2. Old towels, and bed sheets.
3. Expensive food especially breakfast. Around P100.00 for a few slices of bread, egg, cucumber, butter and marmalade. Coffee is included.
Rice is not included when you order a viand listed in the menu.
4. Rather noisy even at night because ambulances pass near it going to the hospital.

Room Tip: Wifi signal is present at the 11th and 5th floor rooms.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lagarista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2011

Thanks to the friendly and very accomodating staff, our stay was somehow compensated. We were allowed to stay a bit longer than check out time without question..even the security guard was very helpful. Very affordable accomodation, however, it should not be an excuse to compromise sanitation. The sheets seemed to have been on for quite some time.,shower knobs didnt work, some have fallen off.,there's rust on the sink!.and TV doesn't work..transporation was not so accessible as well since it's in a one-way street..not a good choice.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelikeagypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cebu Island hotels

Lamar, Missouri
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2011

We stayed at this hotel in September of 2010 and it is a dump. The room was old, dated and in poor repair. Sheets and towels must have been in use for decades. The pictures they post on websites look good, but are very misleading! Avoid this one!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank cruise749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broome, Australia
Level 6 Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
Reviewed April 6, 2011

2nd time we stayed in this hotel still same look spacious room , very friendly staffs , but the carpet and sheets pillow cases and pillows really worn out . this hotel will be very nice if the management repaint the walls , buy new sheets , pillows and pillow cases . Oh well we just got what we paid for anyway still for 1,980 pesos a day is pretty good value for our money and mind that we also have free american brekkie for 2 people . and this place is really very near to a mall where we can eat and shop . just a little wak to the mall.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josephineovens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Richmond Plaza Hotel

Property: Richmond Plaza Hotel
Address: F. Sotto Drive | Gorordo Avenue, Philippines
Location: Philippines > Visayas > Cebu Island
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #196 of 218 Hotels in Cebu Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Plaza Hotel 3*
Number of rooms: 78
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