My wife and I stayed at the hotel for three days and two nights. Several months before that, when we did the reservation for the rooms, we made a mistake on the check-in dates. Minutes later, we found out about the error and we called the hotel so they can rectify what happened. To make a long story short, it took them a couple of weeks to take care of the problem and we ended up paying a couple of hundred dollars more for a simple mistake. The management practically ignored our emails when we tried to contact them, begging them to help us. The only good thing I can say about the hotel is the great customer service at the front desk. Other than that, there were a lot of ants in the bathroom and the food was mediocre. I will not recommend this hotel to other people.
- Official Description (provided by the hotel):
- Boracay Mandarin Island Hotel is a world-renowned Triple A resort located at the beachfront of Station 2 in Boracay Island, Philippines. It has 52 rooms and suites and offers a modern Filipino design that captivates the essence of luxurious living in a tropical island setting. Boracay Mandarin Island Hotel is home to Don Vito Ristorante Italiano, an Italian restaurant which was awarded as one of the Philippines Best Restaurants in 2011 by Asia Tatler Dining. It also houses the famous Mandarin Spa, a premium fitness and wellness provider, known for its therapists' expertise in the traditional Filipino massage and foot spa. ... more less
- Reservation Options:
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- Also Known As:
- Mandarin Boracay
- Boracay Mandarin