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Discovery Shores Boracay
Ranked #4 of 147 Hotels in Boracay
Certificate of Excellence
Brisbane, Australia
Level Contributor
158 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Highly recommended”
5 of 5 bubbles Reviewed March 10, 2014

My first visit to Philippines and Boracay Island. I chose to stay at Discovery Shores in Station 1 on Boracay Island. I have travelled the world and choose to stay in 4 - 5 star accommodation. Most times out of 10 I can pick some kind of fault at where I choose to stay whether it's the accommodation it's self ranging from the beds to to the apartment or meals.

Discovery Shores on Boracay Island in the Philippines I could not fault anything. The location, meals and especially the service was exceptional. I thoroughly recommend choosing this accommodation and what a great destination.

Room Tip: Naturally rooms closest to the beach would be my pick but any room would be good in this resort.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, March 13, 2014
Dear Mark,

Greetings from Discovery Shores Boracay! Thank you for taking the time to post your thoughts on our resort in Tripadvisor. Please know that we truly appreciate your kind words about our accommodations, food & beverage and service. Our mantra is to provide very memorable experiences for our guests so it is very encouraging for me and the rest of the staff to read posts like yours. We hope to see you again in our resort very, very soon.

Sincerely,

Seng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,135 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (243)
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English first
Santa Maria, California
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 7, 2014 via mobile

The best hotel in boracay, you're treated as a VIP whenever you run into a staff member, free snacks daily, a staff would walk around the beach lounge area and would mist you with Evian water, they would clean your sunglasses, fold your shirt while you're out swimming, all worth it. Too much to tell, you just gotta be here to experience it first hand

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adolfo o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, March 13, 2014
Dear adolfo o,

Thank you for your very enthusiastic review. We are elated to know that you enjoyed your stay with us. We aim to please and it is nice to know that the hard work of our staff is appreciated. Please allow me to post your review in our bulletin board. This will surely inspire the Discovery family to render "Service That's All Heart "to the fullest.

Sincerely,

Seng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 7, 2014

I love this hotel!! The service, location and the staff are excellent!! Me and my partner would love to go back over and over again!! It is expensive but remember.. You get what you pay for and on this resort! It is worth every penny!

Room Tip: Get the suite room! facing the pool!
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asian_chic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, March 13, 2014
Dear asian_chic,

Greetings from Discovery Shores Boracay! We appreciate your kind words about our resort. We are glad that we were able to make your stay with us very memorable. We hope to see you again.

Sincerely,

Seng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ulsan, South Korea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 5, 2014

Stayed at Discovery Shores Boracay for 4 nights and then at Shangri-La for 5 nights (we wanted to experience both). Our children, aged 4 and 6, and us thoroughly enjoyed both and reccomend trying them both out if you go to Boracay.
Discovery Shores offers unparalleled service: it felt like they cleaned the room 3-4 times a day, left us fruit, cupcakes, pastries in the room every day morning and afternoon. Most of the staff around pool and restaurant knew our kids by name and even what they liked to eat. The kids club room was small but they had something cool going on every afternoon giving parents opportunity to enjoy happy hour. Any time we sat down by pool or beach we had cool water and a towel provided almost instantly. No request was declined by staff, the restaurant always brought out free appetizers and small gifts for the kids at dinnertime and was more than happy to arrange a table on the beach for us to enjoy the incredible sunsets while kids played on the sand from a big trunk of sand toys or board games with us... all provided courtesy of Discovery Shores.
We liked the size of the hotel as our kids quickly figured out how to go up to the room for a dry shirt or shoes and if felt like the staff was always looking out for them. Location is near the end of White Beach which kept it away from most of the foot traffic but still within walking distance to market area, jetski rental, etc.
Only areas for improvement were breakfast time when some items like fresh fruit or juice would run out although, we have to say, if you asked them for something they made it happen. Another potential issue is the fact that there were weddings on premises 2 out of the 4 nights we were there which did occupy a good portion of the beachfront. However this did bring live music to the place along with entertainers (dancers) and firworks at the end of the evening which were always fun.
If we went back to Boracay we would spend 7 nights here and just 2 nights at Shangri-La which also has its pleasantries but at a much higher cost.
Thank you Discovery Shores for an unforgettable holiday!

Room Tip: we got the basic (deluxe?) room it had 2 queen size beds and a daybed couch, more than enough for fa...
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, March 13, 2014
Dear Marcos F,

Greetings from Discovery Shores! I would like to thank you for your very thorough review about our property. We are very delighted to know that you enjoyed your stay. Please allow me to share this post with our staff. I am sure it will make them very happy to know that all their hard work is noticed and appreciated by many. We hope that you will consider staying with us again when you return to the island.

Sincerely,

Seng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 3, 2014

Been to Boracay many times, first time at Discovery. This is the the best beach hotel we have experienced during any of our trips to places including Boracay, Maldives, Seychelles, etc. The staff is simply outstanding and when you add this to the resort's location on White Beach, it makes for a perfect stay.
It's unbelievably sad how the island has developed, but this place manages to retain that little piece of paradise.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BomBom033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, March 13, 2014
Dear BomBom033,

Greetings from Discovery Shores Boracay! Thank you for your very nice review of our resort. To be compared to other luxury accommodations from exotic locations is very flattering. Allow me to share this with the staff so they will know that the service they render is deemed outstanding by our guests. It will certainly inspire them further to do better in every guest encounter. Please consider us again when you return to Boracay.

Yours sincerely,

Seng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed February 26, 2014

We arrived with the hotel transportation and we were greeted at the backdoor/garage of the establishment. That's a negative first impression right there. Then we were escorted through the maze and all the way to the other side of the premises where the check in actually take place.

The stay was overall pleasant. Rooms are clean and spacious. Food was no surprise, good or bad. Easy access to the beautiful beach.

Upon departure, we had to go through the same dreadful experience in the reversed order.

My wife left her sweater in the dinning area and they were to charge us for having it sent back to us. For the price we paid, I would expect a little bit more courtesy.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BigMad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, March 13, 2014
Dear BigMad,

Thank you for your very candid review of Discovery Shores Boracay. With regards to our check-in procedure, Discovery Shores and the other properties are not allowed to receive guests along White Beach. This notwithstanding, we will take this opportunity to review the entire guest experience and see what areas or situations need to be enhanced.

Sincerely,

Seng
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandaluyong, Philippines
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

The hotel rooms were very nice and well appointed. The property itself was undergoing maintenance while there so it created a bit of an eyesore, but it was not a big deal. Service was very good and employees always were quick to help with a smile on their face.

The breakfast buffet is not very good at all. No salt or pepper at the tables which I though was odd, the coffee was not good at all, they would also stop putting out more food at around 9am. Hash browns became a real hot commodity around 0845! The food we ordered for dinner and snacking was very good, so besides the buffet I give the restos a thumbs up.

The Beach, my Lord, the beach! It was like walking on talcum powder, and the sand never got hot! The water was a beautiful clear turquoise, it's a real postcard sight! The beachfront service was top notch, and the security guard did a heck of a job keeping the peddlers away. The beach itself is far away from the Sex pats and the unruly kids that hang out in the D Mall area, so it really is a quiet place to relax.

I have stayed in many 5 star hotels, and I would not include this hotel in that category. The service was great, but it was the little things like lack of toiletries, terrible breakfast buffet and coffee, etc. However, the beach is really something to behold and makes this place worth it...

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rud H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Discovery_Leisure_Co, Manager at Discovery Shores Boracay, responded to this review, February 26, 2014
Dear Rud H,

Many thanks for posting your review in Tripadvisor and our deepest appreciation for your constructive suggestions. These suggestions will be discussed with the department heads concerned. You have my assurance that your opinion will be highly regarded and acted on.

Yours sincerely,

Rossana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Discovery Shores Boracay

Property: Discovery Shores Boracay
Address: Station 1 Balabag, Aklan Province 5608, Philippines
Phone Number:
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Boracay
#3 Spa Hotel in Boracay
#3 On the Beach Hotel in Boracay
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Discovery Shores Boracay 4.5*
Number of rooms: 87
Official Description (provided by the hotel):
Discovery Shores Boracay, a sprawling beachfront property located on the unspoilt shores of Boracay Island in the Philippines, is the first luxury resort built in this majestic region. Apart from its spacious 87 all suite guestrooms and the highly-acclaimed Terra Wellness Spa overlooking the beach, Discovery Shores' facilities include the Sands Restaurant, Indigo Restaurant, Platitos, Sandbar beach bar, Sandbox kiddie lounge, a swimming pool, recreation room, an events hall and a gym. Discovery Shores is one of five properties of The Discovery Leisure Company's portfolio of distinctive hotels and resorts, and is a member of Preferred Hotels and Resorts Lifestyle Collection. The resort embodies the hallmark of the Discovery brand: personalized and innovative service dispensed round-the-clock. Guests are guaranteed an unsurpassed level of quality, service and luxury. ... more   less 
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Also Known As:
Discovery Shores Boracay Hotel Boracay
Discovery Shores Hotel Boracay
Boracay Discovery Shores Hotel

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