This is the second time that I stayed in La Carmela. The first one was with my husband and our daughter in 2011. We had no issues with the room probably because we stayed in the executive wing. The only minus point then was the breakfast which is really terrible and the hallway which is very dark...
This time I went there together with my office mates. We were given 3 rooms in the 4th floor of the old building. Our group stayed in room 432 and the first night was really terrible. The aircon because of its size could not cool the room. I was up all night fanning myself. We couldn't sleep because of the heat (this was in June-almost end of summer...imagine how it was in April and May ...ouch!). We went to the reception to request for a change... it took them quite sometime to respond to our request (I would give them a terrible rating in customer service had it not for the manongs in engineering and the kuya who patiently helped us find a new room). We were given room 426 which is smaller (reason why the temperature was better) but still not at par with what you are expecting in a decent room. I hope the management would look into this issue. maybe it's time to renovate and do a quality check on your rooms (consider the size of the room when buying an aircon-seriously!). And please, kindly check on your breakfast menu.. it is far from being a decent breakfast... I see food being wasted because people oftentimes would not finish what they got. It does not need to have too much on the menu as long as the food is palatable. I would probably refrain from booking a stay in La Carmela for the meantime ... I might ruin a perfectly planned vacation...
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- Also Known As:
- La Carmela De Boracay Hotel Boracay
- La Carmela De Hotel Boracay
- Boracay La Carmela De