I must say the location is very nice. It is near Jonah’s Fruit Shake & Snack Bar, Real Coffee & Tea Cafe, Loco Frio, etc. We got the two beachfront rooms so we kinda got the whole beach area to ourselves. For the location and amount you paid, I can this is one of the best spots in Boracay.
As for the staff, they were very friendly and helpful. They made sure our rooms are cleaned daily and went out of their way to accommodate some of our requests such as buying soft-drinks, ice and some junk-food from the nearby store
One of my biggest concerns with this hotel is the very rude guy with glasses in the front desk. From the time we checked-in and checked-out, that person is always in a bad mood. My room did not have any wi-fi and mobile signal so when i tried to request to be transferred, this guy just snapped and said that they were fully booked. In my opinion, he could have explained the situation in a more courteous manner rather than just snapping at me which is a guest in their hotel. He needs to get an attitude adjustment ASAP!
Another concern i have is the maintenance of some of their equipment/ appliances in the rooms. One of the rooms we got had a broken water heater, dilapidated air-con and non-functioning safe. As for the bed & pillows, I strongly suggest to request extra pillows once you check-in. I'm not sure whether it was the pillows or the bed itself but the whole stay gave me a very bad stiff neck.
My last concern is the noise coming in and out of the area. Maybe it's because some of the rooms are facing the alley way but at least they should try to limit the people coming in and out or request them to lower their voices while passing. It's not funny waking up 3-4am because of some noisy people passing through.
The overall experience in True Home I can say is okay, average at most. Good thing I was with great company so the little things didn't matter as much when we were there.
- Official Description (provided by the hotel):
- Set right along soft white sand and the crystal clear ocean, this Boracay resort offers charming accommodation perfectly located on the famous ‘White Beach’. With stunning views of the sea and sunsets, you are just a stroll along the beach away from a fantastic choice of shops, bars and restaurants. This Boracay hotel includes 9 rooms, suites and apartments - each tastefully decorated with antique Filipino furniture or modern accents, all designed to ensure you can feel right ‘at home’. TRUE HOME offers cheap accommodation, super value for your money, excellent service and unbeatable location- your best bet on Boracay hotels. ... more less
- Reservation Options:
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- Also Known As:
- True Home Hotel, Boracay Hotel Boracay
- True Home Boracay