We stayed here 2 years ago and it was a brilliant experience hence we chose to stay again this time. From what they advertised, it said rooms were newly refurbished (and there were photos provided) but to our surprise, we ended up on the same room (the room that we stayed at 2 years ago) and its old and a bit smelly. The room is located at the rear end of the resort next to a swamp so there were plenty of Mosquitos in the room! One of the rooms that we hired had a rat inside. The management moved us to another room but the staff claimed there weren't any rats despite of 2 of our guests seeing it a few times.
They advertised a free unlimited wifi but it rarely worked and actually couldn't acquire signal from our room so we had to go to a stairs landing to use it; we then had to suffer mosquito bites.
We used the Oasis Spa and it smelled like it wasn't used or touched since we used it 2 years ago.
There was a building construction next to the resort so there were banging and noisy machineries all day. This was never advertised nor advised during our booking or pre-arrival but the wifi that was on their advert was rarely on.
The resort location is not too far from the beach but you had to walk through a flooded (sewerage water) street to get there.
On the lighter side, the manager offered us complimentary dinner. It was a generous one! The staff was very friendly all the time and there was not any shortage of warm greetings and smiles.
Will definitely consider another resort on our return to Boracay.
- Official Description (provided by the hotel):
- Boracay Tropics received the coveted AAA rating the highest accreditation given by the Department of Tourism to resorts that is comparable to a five-star hotel in the city. It has a three-story building that encloses the exclusive and self-contained sanctuary; a tropical haven blending Mediterranean and Asian Architecture strictly design to console its guests to break away from the stressful toil in the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon, Booking.com, Orbitz, Ctrip TA, Expedia, Hotels.com, Hotwire, Agoda, Travelocity, TripOnline SA, getaroom.com, Cheap Tickets, HotelQuickly and Travel Book Philippines, Inc. so you can book your Best Western Boracay Tropics Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Boracay Tropics Hotel Boracay
- Boracay Best Western