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“Overall great, but with a minor glitch”

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Patio Pacific Boracay
Ranked #67 of 152 Hotels in Boracay
Reviewed December 14, 2012

The breakfast was great. Our kids who are usually picky ate 3 plates from the buffet selection.
Room was clean and airconditioning was working.
WIFI is strong in our bedroom at the 3rd level. Also in the Garden Cafe and pool area.
Staff are nice, always smiling.
Fish feeding available at the main entrance.
Short walk, took us 5 minutes with 3 kids 5 and below to the beach front.
Glitch-- the welcone drinks were really yummy. Only oops one of the glasses did not have a straw. The staff said he will come back but he didn't.

  • Stayed: December 2012
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Thank Natalie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 - 181 of 323 reviews

Reviewed December 2, 2012

Friendly staff, 24 hour service, very convenient location, food is literally overflowing throughout the day, amenities are complete (with pool, gym, resto, bar, conference hall, etc.). If you are looking for value for your money and very good service, then Patio Pacific is the place for you.

  • Stayed: November 2012
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1  Thank weesit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2012

Last 5th of November 2012, my wife and I had the pleasure of staying in Patio Pacific Boracay. The Operations Manager, Mr. Carlos Lavares, truly made an effort to provide us the best they could offer. On arrival there were necklaces made of shells and a complimentary drink before proceeding to your room. Also, Mr. Lavares took the time to arrange activities for us even if we had never asked for him to. To us, we felt that the pro activeness of the OM and his staff provides a good experience as a whole.

At first he and the staff were under the impression that we were newlyweds. Thinking that it may have been the reason for the excellent service, I had to tell Mr. Lavares that we weren't newlyweds but are traveling to their location for multiple occasions (i.e. both our birthdays and our wedding anniversary). To our surprise, the level of service did not change up to the day we checked out of the property.

We surely enjoyed our experience with Patio Pacific and we are looking forward to staying at the same property again on our next vacation in Boracay.

Thank you for the wonderful experience, guys. We truly felt like valued customers while in-house.


Regards,

John and Sophia

  • Stayed: November 2012, traveled as a couple
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Thank Jaf A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012 via mobile

Stayed in the spacious suite room,as usual we were welcomed with warm smile, customer service is at it's best in this resort. The walkway to beach front is already well lighted compared to last year, they are attentive to satisfy their customer. Will definitely come back. :)

  • Stayed: November 2012
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Thank Anyabear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

We stayed here 7 nights with my hubby's grown up kids early this month. From the operation manager Carlos, reception, waitresses/waiters, cook and cleaning department they are all friendly and welcoming towards their guests. The welcome drinks was divine.The buffet breakfast was excellent I say :-) plenty of selections to choose from. The pool was good but I prefer the beach. The room was reasonably clean and the bed & pillow was really good and comfy. Over all we had an excellent stay at Patio Pacific. Keep up the good job in servicing your guests well done. Rgds Menchu Stacey

Room Tip: We stayed on a 3rd floor deluxe room near the restaurant it was quieter at that side of the hotel.
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  • Stayed: November 2012, traveled with family
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1  Thank Menchu2560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

I stayed at Patio Pacific for 7 nights with my wife and two friends. We had a premiere deluxe room with honeymoon set up and my friends opted for their Premiere Suite.

We had the standard 'welcome drinks', necklaces, blah blah..

I have worked in a 4-star hotel myself in London and I know what is a fake and genuine smile/service. Staff in Patio are always happy to go the extra mile and that's what I LOVED about my stay!

ROOMS are very clean, well-maintained and modern. Everyday, staff are always on their feet keeping the whole hotel and surroundings neat and tidy. Gates are always looking slick with new paintings and the management is always looking ways to improve the hotel. That's excellence.

BUFFET is very good. Wide selection and very well cooked.

CARLOS is the new operations manager of the hotel and HE IS THE MAN. Don't look for anyone else when you arrive but Carlos! He genuinely love his guests and makes sure their stay is unforgettable.
He has a great memory, remembering 200+ guests' first names. If you're sitting in the garden and he come across you, EXPECT LUXURY. He will make sure you're chair is the best chair you've ever sat on. He will do his very best to get you the best wi-fi ever and he will personally get you an ashtray (if you smoke). He is SO GREAT that he makes everything in the hotel look like its made of Gold.

Will definitely be back next year! If it's the same management then I'm booking the same hotel! Thank you Carlos - you're the man!

Tim, Lovely, Michael and Charlie.

Room Tip: Ask for Carlos.
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  • Stayed: November 2012, traveled with friends
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1  Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed here for 3 days with my wife and all i can say is good words. From the staff to the amenities to the food. Everything is just a good experience. They also assisted me to prepape a candlelit dinner for our wedding anniversary. Overall i only have good feedback for Patio. Definitely a hotel worth going back. Keep it up!

  • Stayed: November 2012
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Thank redgotsohigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Patio Pacific Boracay

Address: Boat Station 1, Brgy. Balabag | (office in Multinational Bancorporation Center), Malay, Aklan Province 5608, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #67 of 152 Hotels in Boracay
Price Range: $85 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Patio Pacific Boracay 3*
Number of rooms: 65
Official Description (provided by the hotel):
Patio Pacific boasts 65 air-conditioned deluxe rooms and suites, all exuding luxury and relaxing atmosphere. One can savor sumptuous meals at its Garden Cafe that offers international cuisine or can chill out at the Vanilla Lounge. It's Alpha Fitness Center has a swimming pool, Jacuzzi, fitness gym and wall climbing facility. Other facilities include a Conference Room, with 180 seats, ideal for out-of-town or corporate meetings, sales conventions, training programs and private parties. ... more   less 
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Also Known As:
Patio Pacific Boracay Hotel Boracay
Patio Pacific Hotel Boracay
Boracay Patio Pacific Hotel

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