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“Same food as other outlets, terrible service”
4 of 5 bubbles Review of Subway

Subway
Ranked #239 of 299 Restaurants in Boracay
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget
Dining options: Brunch, Lunch, Breakfast, Dinner, Seating, Takeout
Singapore, Singapore
Level Contributor
54 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Same food as other outlets, terrible service”
4 of 5 bubbles Reviewed June 24, 2014

Food - similar to other subways, at least those we ordered. But the service was terrible. When we were there, we were the only ones ordering food and there was only one other customer in the store eating his sub. My children took a bit of time ordering and the service staff was so impatient. This came as a surprise to us because this is the first time we experienced this in the Philippines and we have been there several times. We felt that we were being chased out and it was not because there was anyone queuing up behind us.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SGBudgetTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Visitor rating
    7
    18
    3
    0
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
Batangas City, Philippines
Level Contributor
88 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“...good sandwiches...helpful service...”
4 of 5 bubbles Reviewed June 1, 2014

...it was my first visit to any subway resto...my son was asking for a snack... with all the the kinds of bread and dressings - the waiter was helpful enough to satisfy my son's appetite...i came back for my lunch and my son's late night snack and breakfast...

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank MaricarPuyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Poor management at Subway Boracay”
1 of 5 bubbles Reviewed May 4, 2014

Subway Friend and I visited Subway Boracay Island Philippines, April 2014;
We are both fans of Subway USA. I orders the Club sandwich friend ordered meatball sub.
My sandwich was very good fresh ingredients especially red ripe tomatoes, something very hard to find in Philippines. Friend orders their special meatball sandwich. That’s where it all went bad! 3 small I mean very small meatballs and no marinara sauce at all. He requested from the Subway Boracay employee to add more meatballs and where is the marinara sauce? This request was completely ignored, just wrapped it and bagged it…… he asked for the Manager, John Cook, who was standing in the back, John cook would not even come out from the back to discuss the issue. After 15 minutes Asian women named Cristina Villamor approaches our table and asks the problem, explaining to her the issue written above, again his concerns were totally ignored , instead were lectured on how we can’t expect them to be like Subway USA. Never received sandwich or refund, the worst customer skills I have ever seen. Be wise and careful patronizing this establishment.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank 52traveler2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
110 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Standard Subway, but excellent view”
4 of 5 bubbles Reviewed December 29, 2013

It is a typical Subway, but it has the best view in the world. Sitting at the beach watching the waves crash while enjoying your sandwich, worth the walk down the beach for lunch.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Knimbrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“subway is subway !!”
4 of 5 bubbles Reviewed December 6, 2013

subway is subway, and thats why you go there.

being a new business on boracay's station 2 beach front, i could not help but notice some teething problems/issues.

Pricing and definition is unclear and needs more clarification on advert boards in shop.
salad bar range seems a little lacking from what i recall in other subwyas especially in Australia and USA.

Pricing here in Philippines seems a little high, especially when choosing the more popular best sellers............. is this a boracay thing ???? hmmmm ???

American owner and his Thai or filipina wife should refrain from arguing with one another when customers are in their shop. Not a good look and makes customers feel a little uncomfortable.

All in all, like i said subway is subway, always consistant & tasty and somewhere different to go when you dont feel like being ripped off or dissapointed at the local macdonalds store.

I will definately go there on a regular basis while here on boracay.

Good luck with the grand openeing and and future trading on boracay beachfront at station 2

Bon appetite

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Eddie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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