Great location, very clean room and superb customer service. We (3 of us) were assigned room 249 upon check-in. The room has a pool view with a good amount of space and definitely very clean. However in the late evening, blaring loud music was coming from a bar close by called Juice Bar and the noise was intolerable.
The following day, I informed Laylanie Gragasin, the front desk manager about the problem and she apologized and immediately moved us to a quieter room, room 379 which I think might even have been an upgrade. She's very professional and deserves a big pat in the back. The hotel needs more people like Laylanie.
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- Also Known As:
- Boracay Regency Hotel Boracay