I strongly urge ALL NOT to ever stay at Boracay Regency or any of the Regency hotel chains! What a NIGHTMARE my Feb 2013 stay was! Frontdesk staff were horrible (talk about service without a smile!), Izzi blatantly lied, took 3.5 hrs to check in and we ended up with the last & worst room (dungeon!)! Rob & I were very jetlagged/tired and expected the usual warm Filipino welcome & hospitality -- NOT @ Boracay Regency! When we booked our room 4 mos ahead, I thought we would have a great vaca -- BR room was filthy, smelled like mildew and smelly laundry, furnitures were scratched, old & ugly! Bath tile grout was black with aged dirt! Website pictures looked heavenly & peaceful --NOT!! Breakfast buffet was recklessly cooked and display was messy! Boracay Regency did not care to give service -- entire staff was all about getting your dollars! I urge you NOT to stay there...I regret booking there, they have no integrity...and do not ruin your stay! I will NEVER EVER stay with any of the REGENCY HOTEL chains again!
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- Also Known As:
- Boracay Regency Hotel Boracay