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“Best place to be! Best location! best service!” 5 of 5 bubbles
Review of Crystal Sand Beach Resort

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Crystal Sand Beach Resort
Ranked #88 of 150 Hotels in Boracay
Manila, Philippines
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best place to be! Best location! best service!”
5 of 5 bubbles Reviewed June 12, 2011

I would really recommend this hotel to families or friends. The location is really at the beach front of station 1 so its not so crowded. The staff are very attentive and they really provide a very good service and are really nice to their clients. Breakfast is very good. I would definitely go back to this place.

  • Stayed May 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank biancagat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Manila, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 5, 2011

I have read reviews of this Hotel but I'm a person who would prefer to be there to believe it. This hotel is the best selection in Boracay. I have seen other hotels there but there not facing the beach. Crystal sand is a hotel which i love because you can just walk our from your room and there you are... white sands 8 meters from your room!! all rooms has it's own terraces!! Security guards of this hotel make sure that you are not approached by vendors while you're relaxing on the beach. They wanna make sure that your things are safe. They do have good food, they taste good and with a reasonable price. eating outside the hotel by the beach is perfect. Booking water activities with their desk are safer than asking around. Their staff are helpful (especially Dindo and Larry) and will definitely find a way to help you even though it's beyond their duty. D' mall is just around the corner and there are starbucks nearby. Dinner buffet are just outside ranges from $6 to $7 per head with unlimited fresh oysters!!! Look for tour guide Ferdie. He's honest, righteous, soft spoken and professional. Did helmet diving (while feeding fish) which costs $11 per head, Jetski for $35 for 30 minutes, $34 for island hopping with snorkling. You'll just pay 58cents for the snorkling enviromental fee. There are other things you can do and we'll make sure to experience it all next time.

  • Stayed December 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PinoyTurist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gensan
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed April 22, 2010

I've been to crystal sand twice already, the most recent was last holy week. I like the location and the service. However, I am not sure about their lost and found system or shall i say their concern or being keen when a client lost something inside the room. I left my watch in the room drawer in room 202. and immediately after we checked out I recalled that I left my watch at the drawer but I cannot return to the resort hotel to get it anymore since we are about to board the plane...and I am not mistaken that I left my watch in the drawer I can vividly remember putting it there ... So when we landed in Cebu i immediately called the hotel and asked to check room 202 for the watch i left there. It took them more than half day to get back to me and the guy (who was nice) told me their housekeeping would have returned it to them if they found something and told me I may have just replaced it. But NO SIR! I am very certain that my watch was there that's why I immediately called your hotel. I am very certain too that your housekeeper have not been honest.. The front desk people were nice though, I am not sure about the housekeeper. I was with a group of people and one of my companions (american guy in his 60s) told us that the housekeeper assigned to him offered him a BJ as son as she finish her shift..all of these for a fee. And my companion, being a jerk agreed to this. We were taken aback by this and i am sure if the housekeepers are not that decent enough then maybe things may continually get lost in your hotel. . I am sorry I have to mention this but this is a sad fact . I would still want to return to crystal sand though but next time I will be very vigilant with my stuff.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank SeptemberSapphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed June 4, 2009

Getting there Manila to Caticlan: I rode Cebu Pacific Airlines and if you have to check in luggage it'll cost $8 USD per person per bag. Depending the length of your stay I would suggest to pack LIGHT, you don't need so much resort wear, just take a backpack and a small carry on bag. Bring t-shirts, shorts, maybe only 1-2 collard shirts for guys, no pants necessary and slippers (flip flops). Clothes and merchandise you can buy Cheap at any of the stores, so if you need another shirt or short just buy one or more. You can go to dinner at restaurants in simple t-shirt and shorts nothing fancy.

Caticlan to Boracay Island is via boat then boracay boat harbor to the hotel is via motor trike, you need to be prepared for airport tax and cost of trike. You will be dropped off in front of the Mall, which you will need to go through walking toward the ocean/sand walkway to get to the hotel; this is why I suggest PACKING LIGHT.

Hotel stay/area: I fell in love with the place when I got there, although I live in Hawaii I'd live on Boracay island in a heartbeat! The hotel is cute and nice that it's ocean front. Although it hotel does not have a pool that ok, really, and more so why would they need one when the ocean is 25-30 steps from the front of the hotel, it's clean, temperature nice and beautiful. The rooms are spacious and simple, don't expect the American type of bedding so plush, because it's not you're in a different country so adapt. The hotel has soap and little packets of shampoo in the bathroom and yes they have towels, so don't need to pack them. Yep there is cable TV in the room and they do have various english channels. Depends if you can get WIFI from the hotel you maybe able to get signal from your room other than that you can go down to the front of the hotel and sit at the beach and get WIFI. Staff is great!

Shopping: it's a great place for buying all types of souvenirs and anything you want for yourself.

Massages: you can get a GREAT massage for a minimum of about $8 USD for an hour; no frills, own room, music and shower facility, BUT getting a great rubdown for an hour is awesome! Don't be so frightened by those massage girls on the sand walkway selling that service as long as they are in uniform, I not sure about those who are offering that service w/o some type of staff uniform?..

Foods/Meals: Any type any restaurant from simple to more than is offered all over that place, go wild try everything!!! The Crystal Hotel does have a restaurant and depending on how you book your room reservation like myself, I did my booking to include breakfast. The meals at the restaurant is great and they offer the ability to bill the meal to your room account, so you're able to pay at the end of the stay.

Departing the island: Give yourself at least 2.5 to 3 hours to get to the airport. 15 minutes by Trike from the mall entrance where you got dropped off to the boat harbor, 30 minutes for the boat ticket/ride to Caticlan, 45 minutes plane check in with the airline before your flight, should you miss that window you may need to get on the next plane and pay a fee. With possible trike/car traffic, wait time and in-between getting from here/there time give yourself good ample time, this will help to Not stress especially if you're not traveling alone and the possible language miscommunication.

  • Stayed May 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Kaleo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 2, 2009

This beach front hotel is in the area between boat station 1 and 2. The location is perfect for us, a short walk north of D mall where you can find lots of places to eat. Though central in location, it is quieter and not so crowded as compared to the rest of station 2 resorts south of D mall.

The size of the room (deluxe) was adequate with own sofa and a sliding glass door that opens into a huge veranda. The aircon was working well but a little bit noisy. Bathroom was clean and thick towels provided. They provide room clean up with change of sheets and towels and toiletries replenished daily. You could ask for beach towels at the reception.

Free breakfast (Filipino or Western) that comes with the room are served either in their restaurant or in front of the beach. Serving was huge and comes with fruits, juice or milk and refillable brewed coffee. I especially like their tapa with egg and garlic rice. The food in their restaurant was also good and one time while it was drizzling outside and their restaurant was full they offered to serve our food in our room.

The beach in front of the hotel is clean with shallow waters even at a distance. Though we were there during peak season, there were enough lounging chairs and tables in front of the hotel for the guests. The presence of hotel security in front of the hotel was comforting.

The staff specially those in the reception were nice, always smiling and helpful. They made our stay more pleasant.

The only negative thing I could think of is that the hotel is a long walk from the main street, where the trike stops. So if you’re going to DIY transfer from airport to hotel, have someone help you with your luggage. From the main street, there’s a long alley leading to La Reserve and from there just turn right and a few steps is the hotel. Upon departure though, just tell the receptionist and she/he can call for someone to help you carry your luggage up to the main street and on to the trike.

If you want a small, average priced beach front hotel with good location, good service and friendly staff, this is a good choice.

  • Stayed April 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank ijstlvdbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 15, 2008

Crystal Sands is a very reasonable mid-range hotel in the heart of Boracay town and right on the beachfront. It's a 3 minute walk north from the D*Mall along the beach track. It's designed to look like a Spanish villa and has a very old-fashioned feel to it, even though it's obviously not an old 'classic' hotel.

Try to get a room at the front to make the most of the views. They're more expensive but worth it. Every room has its own verandah; you'll definitely be making use of this in a front room, since the views of the palm trees, beach and sea are sublime, especially at sunset. The rear rooms still face the front and are cheaper and slightly darker, but if you're lucky you'll get just a scrap of a beach view.

This is not a hotel for party-lovers or backpackers; it's for those who enjoy a simple, very clean, quiet hotel, and as such it mainly appeals to the over-30s and it's on one of the quieter stretches of the beach. (The open-air bar next door can get rowdy but tends to quieten down after midnight). While I was there, the mix of guests consisted of mainly Filipino families from Manila, seniors from Europe and the occasional young foreign couple/group. It's definitely not a luxury hotel though, and that's reflected in the price and general feel of the place.

Beds are large and very firm, the air-conditioning works fine but can be noisy. The bathroom was very clean and a fair size but not cramped; it's cleaned daily. There's a TV with a fair number of cable and local stations. Bring mosquito repellant and keep your verandah door shut at dusk/night (no flyscreens).

Food at the hotel is not bad; Filipino standards and Western hotel-style favourites. Breakfast is included in the price and is served in front of the hotel, right next to the beach walk and palm trees. You get a choice of Filipino (longanisa, fish) or Western style breakfast (eggs, toast, jam), and quantities are filling. Juice / coffee / tea included. Otherwise pay extra and get pancakes etc. I also recommend trying the tofu/tapioca/sweet sauce in a cup that the street sellers hawk. The 'patio' area is open all day for meals/snacks, but better food can be found elsewhere in the huge restaurant area in and around the D*Mall.

What makes this place great is the service. Staff are extremely attentive and courteous, perform their jobs well and are informal and friendly without being intrusive. They serve you at your beach lounges too. The banana smoothies are awesome! (Ask the staff to reserve you a lounge chair the night before you have a beach day, there are only a few to go around). Security is tight, as is the case everywhere along the beach; at least one hotel-employed guard is always seated hidden in the palm trees and keeping an eye on anyone who gets too close to you while you're asleep on the beach. That deals with the hawkers too!

  • Liked — very friendly relaxed service
  • Disliked — noisy air-conditioner in bedroom
  • Stayed January 2008, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank boretheus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Sand Beach Resort

Property: Crystal Sand Beach Resort
Address: Boracay Mandarin Island Hotel Beachfront | Boat Station 1 Balabag, Aklan Province 5608, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Restaurant Airport Transportation
Hotel Style:
Ranked #88 of 150 Hotels in Boracay
Hotel Class:3 star — Crystal Sand Beach Resort 3*
Number of rooms: 17

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