The hotel is on a cliff and has great views. Units are very spacious BUT very difficult to get to. It's a steep climb up and down to most rooms and the phone in our unit was busted for the entire length of our stay.
Complaints are noted but no action is taken despite repeated requests to get airconditioning and phone to work. Basic items like towels and soap have to be requested on a daily basis. Customer service is bad from an upper management point as the crew are courteous and nice, but nothing really gets done.
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- Also Known As:
- Cohiba Villas Hotel Boracay