My review is divided into two parts because these are things worth mentioning:
a. Accommodating in phone calls during inquiry (A month before actual reservation - April 2011)
b. Prompt responses on emails
c. Answered necessary questions on the dot
d. They have a new rate when I reserved May 2011. And I told them that I was given the old rate when I called a month before. I didn't really ask to be given the old rate, I just asked if they changed the rate since it was different before. To my surprise, I was told that since I called a month before, they will give me the old rate w/ free breakfast. I was awed and surprised and happy! Other hotels/resorts would NEVER do that but Lazy Dog did and it totally impressed me with how accommodating they were. That's the real customer service.
Upon arrival, I was greeted by Joyce with her warm smile and was also given a welcome drink. I had two rooms reserved and were located upstairs. Room was really nice, clean and cozy and had the basic necessities every guest would need. They even had an emergency light! The place is very simple, very homey and very cozy. The breakfast offerings are quite nice. I requested airport transfers for my friends coming and going to Kalibo and they did the arrangements with Southwest agency, which made things really easy.
The location is perfect for those who want to have a more quiet stay in the island, away from the large crowd of the white beach, but not too far away from the happenings in Station 2 (10 minutes walk or less than 5 minutes tricycle ride), and yet near the beach (10 meters away from Bulabog beach). If you don't like walking going to the white beach, don't book here and complain after! This place is for people who would prefer to have a place that would make them feel at home. And yes, it felt like going home daily after long and exhausting days of activities. At night, it's so quiet and comforting (all you could hear is the rush of the wind) that I was well-rested to prepare for another day. Plus you get the bonus of playing with Whiskey and Max, the resident dogs of Lazy Dog. The owner interacted with us nicely while the staff was simply nice.
Only one suggestion: Kindly fix a few things in the bathroom of room 8 ;) Nevertheless, it was a very pleasant stay! I would never hesitate staying there once more or even recommending the place to some people. :) Thank you Lazy Dog!
- Official Description (provided by the hotel):
- 20 Cozy air-conditioned rooms that offer cable TV, WIFI, hot water and over looking the cafe in a private garden. Located conveniently close to Bulabog beach where you can find the islands best kiteboarding and windsurfing centers. Large, resident Golden Retriever on site. ... more less
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- Also Known As:
- Lazy Dog Hotel Boracay
- Lazy Dog Bed And Breakfast