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“Good service always makes a mark”
Review of Astoria Boracay

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Astoria Boracay
Ranked #7 of 151 Hotels in Boracay
Certificate of Excellence
Reviewed October 9, 2013

It is a given that Boracay is a runaway in the must-visit places in the Philippines. I have never seen such powdery sand in any other beaches I have visited, locally, at least. Having said that, the total Boracay experience would not be one for the books if the accommodation sucks, pardon me for the word.
Last May 2013, We came back to this beautiful island after 10 years, for me and my husband and a first for my children. Of course, we were careful in choosing the place to stay as the age range of my children is 2-10. We wanted them to enjoy to the max, not only the beach but also the hotel. True enough, what you see in the website of Astoria Boracay is what you get. True enough, what the representative of Club Astoria promised us, the service was very good and the staff very courteous and attentive to our needs. The drying service (for swimsuits and other wet clothings) was a first. No need to worry or find a place to hang them to dry. They will be ready for use the next day. Their beachfront is very spacious complete with lounging chairs and beach umbrellas. They also provide club towels whether you are in the pool or the beach. They also have a cabinet by the beach where you can securely leave your things while enjoying the sun, water, and sand. There's also a restaurant serving delicious food (I suggest more choices, though). But of course, when in Boracay, the variety of dishes in the island are a must-try.
My kids loved the whole experience so much. When they are happy, so are we. Their summer vacation would not have been complete if not for this trip and Astoria Boracay.

  • Stayed: May 2013, traveled with family
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2  Thank Janten98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 8, 2013

The hotel manager, Ms Joy Suarez, did a very good job in handling guests. we stayed there for 3 nights, Sept 29-oct 2, 2013. The staff made our stay comfortable and since its a special trip for me and my husband, they made it really special by giving us complimentary fruits, sweets, and cookies everyday of our stay. :) The suite rooms are really a WOW. Very spacious and with a huge bed. Rooms have mini kitchen and furnished. Really comfy.

  • Stayed: September 2013
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Thank Maan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

Congratulations to the team to make us feel at home in Boracay. Nice hotel with cool swimming pool and very nice staff.

They came to pick us up in the airport. Everything fast and well organized. Room is nice and clean. Situation is good in Station one.

Is a little bit pricey but if you find a good offer it can be affordable,

Improvement point: Breakfast. Not fresh juice? come on! we are in philippines ;-) Anyway, breakfast was not bad.

Room Tip: Try to get rooms in the second floor if you want privacy. First floor one have the windows facing di...
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  • Stayed: September 2013, traveled as a couple
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Thank Nacho V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

We just returned from a 2.5 week trip to the Philippines. We were lucky enough to stay at the Astoria Boracay thanks to an aunt who let us use her time share.

Right off the bat, I want to say that using the hotel service to pick you up from the airport is worth the money!!! They escorted us and took our luggage every step of the way. There is a boat you need to take to get from the airpot to the Boracay island. It can move quite fast if you are not careful. The pick up transporation service was the best way to do this for us who were new to the island.

When we first arrived at the hotel, I was quite confused because it did not have a beach front view from the lobby. Most beach resorts that I have ever stayed in, always made sure to show off the beach. I understood later that the hotel is built in a way that has limited beach front view due to the space limitation on the beach front properties. This really does not deter from the greatness of the property, but if you want beach front view, then this hotel is very limited.

We stayed in a double queen room. I wish that I would have upgraded to a larger room. This room had no natural light and was quite dark due to the entrance being the only window. I would NOT recommend this size room. Get a room with a balcony, or some outside space or else you won't be using your room much (which is not necessariy a bad thing).

We had bought a bunch of beers upon arrival to Boracay. We did not even get to drink much of it because you cannot consume outside beverages on this property (except your room). This is something to note. Having said that, the drinks are reasonably priced (about $4 / drink) and they serve it to you poolside which was wonderful!

The bathroom was large, and the rain shower was amazing. Definitely the best part of this room was the rain showers, very large and the staff kept the room quite clean. Also they give you complimentary bottled water every day, which was a necessity.

The pool is awesome. Very clean (all the time) and well appointed to. There is a reserved beach area for the hotel which has a staff member to set up the umbrella and towels for you. Great touch.

The best service was in the restaurant. The breakfast buffet is worth every peso. It is just wonderful! We cannot say enough about how clean, quality of food, staff service. All perfect.

The location of this hotel was my only negative part. It is great that it is a short distance from all the bars, and located right on the beach. But the beach location is in boat station 1, whcih is where all the sailboats and motor boats park their boats while they wait for tourists to take excursions off the island. It really is so annoying to have so many vendors on your beach front, but this could be the case on this island.

We also took advantage of the all you can drink nightly happy hour from 7PM to 9PM (excludes beers). And they had nightly specials on beer buckets. Very reasonably priced in comparison to the other bars on the island.

One tip is that you make a trip to Puka beach, it is quiet and peaceful and the hotel will drive you and pick you up for a fee. Worth it!

I would definitely stay at Astoria Boracay again, but will make sure to get a better room next time.

Room Tip: do not stay in a double queen room, get a room with a balcony or a room that the entrance faces the...
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  • Stayed: September 2013, traveled as a couple
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1  Thank xichic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

this is my first trip to boracay, i booked astoria using agoda. when i checked in, they give us a free room upgrade.... my room near the hotel lobby and pool view. the room so big with a king sized bed. with very cozy design... the staff very nice and friendly except staff who in the restaurant for breakfast shift (i'll tell u why). the AC work too well, the should use air conditioner reflector, so the chilled air didn't blow directly to our faces and body.
the breakfast so so... the menu not so various...the service on the restaurant awful. they not asking us for coffee or tea, we have to ask it. and when our glasses are empty,the not refill it.
dinner at astoria good,the service was better than breakfast (i dunno why)
but overall i really enjoyed to stay at this hotel and will stay again if i come to boracay.

  • Stayed: September 2013, traveled with family
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Thank sweetfairy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

The staff were welcoming and competent (special kuddos to Rollee in the restaurant and Mark at the pool/front desk). Check-in was easy, and the welcoming drink was superb (and unusual). The facility is immaculately maintained, and our room was quite large and well-appointed, with a refrigerator, coffee maker, flat-screen TV and Wi-Fi that worked well (DVDs are also available at no charge). Our rooms (2) were modern and very clean, with large windows out onto the central area/pool, and the bathroom amenities were good. Maid-service was very good, as was the breakfast (included), with an assortment of food, including a pancake-omelet bar and lots of tropical fruit. The pool, at the center, was exceptionally maintained and we used it daily.

The hotel is located at the end of the beach road, close to D'Mall, Starbucks, and a ton of restaurants. The chair/umbrella service on the beach was exceptionally provided by Mark, and highly appreciated. He worked hard, because, being the rainy season there was wind/rain and lots of change.

The price was fair, about $165/night, but the hotel is new and caters to guests.

There were a couple of negatives: the water from the bathtub sometimes runs on to the floor-this is a structural issue because of the design. The water pressure was low.

With respect to Boracay, a couple of issues: there are many touts and they can be a pain, selling tours, massage, etc., etc. We just ended a one-week stay and it was fairly crowded (many tour groups), so one wonders about the congestion during the high season.

All told, a good solid value, with an unusually good staff. You might save a few bucks by staying elsewhere, but it might not be worth it.

Room Tip: I'd choose the second floor. There is more privacy, but easy access to everything.
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  • Stayed: September 2013, traveled with family
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Thank pennsylvaniab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2013

After you have endured the trip to Boracay the hotel room will soon calm your nerves. The reception is literally on the doorstep. No fancy waterfall to greet you here - they have optimised all the space and the check-in is as soon as you get off your transport. The room is clean and cool with nice pastel colours and you are sent free welcoming drinks which are in fact very delicous. There is an abudance of TV channels (I doubt you'll be watching much if youre in Boracay) and toiletries aplenty. The shower is large enough for two (or more) and there is constant hot water. There is no bathtub.
The room we had didn't have any windows facing out - you walked in through a ptio door - hence you had the curtains closed all the time and all the light was from the lamps.
There are plenty of plug socket but remember to bring a travel adapter. Although this was the newer building of the hotel, it still didn't have international plug sockets.
The hotel has a small pool in the courtyard, which is ok for a few laps, but not very big. Then again, the sea is less than 50 metres away - why would you go to the pool?
The location is good. You can walk out of the back of the hotel on to the beach and walk along the beachfront to all the other bars and restaurants. The hotel itself has a beachfront restaurant as well as a restuarant on the beach itself to have lunch and dinner. Not more than 50 metres away are the stall where you can book all your water activites or move another 50metres down and spend all your time on the beach doing nothing. The beach is magnificent - sand so fine it feels like velvet and water so warm, shallow and calm you easily spend all day in it.

  • Stayed: September 2013, traveled with friends
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1  Thank Nazeef78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astoria Boracay

Address: Station 1 | Malay, Aklan, Malay, Aklan Province 5608, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Malay > Boracay
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Boracay
#6 Luxury Hotel in Boracay
#6 On the Beach Hotel in Boracay
Price Range: $143 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Astoria Boracay 4.5*
Number of rooms: 71
Official Description (provided by the hotel):
This luxurious contemporary resort sits on a 3,500 square meter beachfront prime location. Conveniently situated on the island's Station 1, it offers guests an ideal retreat on the world famous White Beach, within close proximity to shopping, popular restaurants and the hottest bars and lounges. The resort's 71 sound proof and non-smoking rooms and suites provide the perfect island setting, with an inspiring tropical atmosphere ideal for romantic getaways or lively nightlife activities. Astoria Boracay's spacious accommodations are all modern and stylishly designed with a local twist and range from 26-50 square meters that offer private balconies or terrace views, individual climate control air-conditioning, 32" LCD TV, DVD player, complimentary internet access, personal refrigerator, electronic room safe, telephone and voice mail, tea and coffee making facilities and complete bathroom amenities. The resort offers it's unique Tropical Free-Style Cuisine and Fresh Catch of The Day at White Cafe, it's own al fresco restaurant and coffee shop. Relax, unwind and catch the breathtaking views at the end of the day at Vibe, providing the perfect ending to a day of activities with your favorite drink in hand. There are function rooms for social events, beach weddings and parties, corporate meetings and launches. In-room dining is also available at Astoria Boracay. Together with the beautifully landscaped gardens and unique cocoon loungers, guests can also enjoy the resort's 22-metre long swimming pool and laze on their wonderful crescent or submerged pool loungers. Astoria's Guest Service Agents can book reservations for all guests wanting to sample water sports activities (banana boat rides, jet skiing, wind surfing, snorkeling, kite-boarding, sailing, scuba diving and courses) island tours, trekking, hiking and local tours. The resort is currently fully accredited by the Philippine Department of Tourism and enjoys a AAA rating (equivalent to 5 star category). ... more   less 
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Also Known As:
Astoria Boracay Hotel Boracay

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