We stayed at Shangri La for 8 nights in June/July. We had originally reserved 2 rooms through our travel agent as we were told there were no villas available.. When we arrived we were shown our rooms and then a villa that had become available and decided to upgrade for our stay. Beautiful location, high up on the hill overlooking the main beach. Unfortunately, we had a number of problems with this particular villa's air conditioning, hot water system and other amenities. After some back and forwards with our assigned butler, with little success, hotel management swung into action and offered us the Presidential villa, alternative butler and a discount on the nights we had already stayed. We didn't move to Presidential villa, we were happy with our small villa once everything was working again and a new butler, Suzette was assigned to us. Many thanks to Franz & his team who were very responsive and went out of their way to ensure the rest of our stay was trouble free. Thank you Shangri La. I'm now a full circle member and based on your response to our situation will no doubt stay with you again.
- Official Description (provided by the hotel):
- Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more less
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- Also Known As:
- Shangri-La`s Boracay Hotel Boracay
- Shangri-La`s Boracay Resort And Spa
- Shangri Las Boracay Hotel
- Shangri Las Boracay Resort