I always like to give hotels a chance but when you are paying quite a bit to stay in a decent hotel your expectations become a bit higher than usual. In this case we were disappointed. After paying for a deluxe double room we were given a twin as there were no others available. We had to push the beds together which proved pointless due to the gap caused by the bed frames. The staff were friendly but useless. The 24 hour room service is only available during the allocated times, men are not allowed to wear boardshorts in the pool and if you want anything from housekeeping expect to have to call a few times. Other than that it is a nice hotel with a beautiful pool. Great location right in the middle of dmall. So if you're happy to pay a hit extra for a fantastic location just be warned not to have your expectations set too high in regards to service.
- Official Description (provided by the hotel):
- Grand Boracay Resort, the latest and coziest resort that offers "affordable luxury" in the Island of Boracay. Conveniently located at the D'Mall in Boat station 2, just a few steps away from the pristine white sand and clear azure waters of this idyllic island getaway. ... more less
- Reservation Options:
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- Also Known As:
- Grand Boracay Hotel Boracay