We checked in around 8pm we used the pool for like 15 min. The Hot tub was under construction and not available at all. The pool didn't open until 10am the next morning so we were not able to use it again. The kids were very disappointed. The hot water in our room did not get hot at all. It was barely warm, the front desk acted like they didn't believe us until other people started complaining too. The cable tv was fuzzy and bouncing and they said they couldn't do anything about it. The manager was not available for us to talk to and when we left our number he never called. The fridge and microwave in the room were helpful to us and the internet worked. But we were not happy to spend over $100, when the previous nite we stayed somewhere for $40.00 and had a hot shower at least!
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- Also Known As:
- Best Western Albany
- Albany Best Western