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Puerto Princesa
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Reviewed 4 weeks ago

My 1st company conference has been awesome not only because of the people I'm with but also with the great service Astoria has offered. No hassle in all aspects. Thank you, Astoria! Definitely coming back <3

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank ladrsilverio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had our conference here. The staff is courteous and very welcoming. They ask what you need even before you make a request. If you do make a request, they handle it right away and you do not need to follow-up. The rooms are always clean. The bed is comfortable. Linens smell fresh and they provide lots of pillows! The gym is well-equipped. The food is great and you have lots of options. Airport transfer is also flawless. There were other guests in the resort while we were there and I did not feel that the service was compromised at all. Special thanks to Sir Andy, Catherine, Michael & John Maverick!

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank giselledl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The place is so great plus their staffs are all accommodating and respectful. They give a best hospitality to their customers. Our rooms are always clean and they also offer insect repellent to stay away from insects. Eating utensils, drinking water, boiling kettle, coffee and tea, towels and the like were excellently provided for Everywhere I went, the staff always greeted me with smile and whenever I requested something, they will give it right away. A special mention to Catherine Quibic (Sales Account Manager), Dan (Front desk), Michael, Jerson and Jordan (staffs) and the guards - they made our stay conference great so kudos to them for a job well done!

Room tip: 2nd floor rooms are good with sunset and sunrise view
Date of stay: January 2020
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank genasistol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Palawan, responded to this reviewResponded 4 weeks ago

Dear genasistol,

Thank you for such a positive and detailed review! It is exceptional to know that you had a relaxing time during your stay with us. We at Astoria Palawan strive to provide our guests with high-quality facilities and services consistently, and your comments affirm our efforts.

We can't wait to have you back as a vacationing guest, Gennie. How about our sandbar adventure for more exciting moments on your next visit?

Best regards,
The Astoria Palawan Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

One of the best place I’ve been to. Very accommodating. Everywhere I went, the staff greeted me with smile. When I requested something they will give it right away. The place is really clean and huge. I would like to commend the staff whom helped us from the start until the end, special mention to Michael who always gave us everything we need. Also to Sales Account Manager, Catherine Quibic...Jordan and Jerson...forgot others name, but overall they are one of the best. Our conference went well because of the staff who helped us.

Date of stay: January 2020
Trip type: Traveled on business
Thank 007Pepperstark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Palawan, responded to this reviewResponded 4 weeks ago

Dear 007Pepperstark,

Indeed, we are the best place here on the island of Palawan. Through our world-class quality services, warm Filipino hospitality, and stellar facilities, we assure you that comfort and happiness are within your reach. We are also grateful that you appreciate the efforts of our staff. After all, we've got you and your requests in a heartbeat!

We hope to see you again soon here as a vacationing guest to fully experience what Astoria can offer. Try out our Astoria bibingka the next time you visit us, okay?

Best regards,
The Astoria Palawan Management

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Reviewed 4 weeks ago

The place are so great with accommodating staff. Our rooms are always clean and they also offer insect repellant that you can spray to your body so that insects will stay away from you hehehe....thumbs up!!!

Date of stay: January 2020
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank maylajd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstoriaHotelGroup, Guest Relations Manager at Astoria Palawan, responded to this reviewResponded 4 weeks ago

Dear maylajd,

We are thrilled to know that you were satisfied with what we had to offer and that you enjoyed your stay with us. By the way, we extended your sweet praises to our team, and they are all inspired by it.

Rest assured that, on your next visit, you will have an even more memorable Astoria experience. We hope to see you again soon!

Cheers,
The Astoria Palawan Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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