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“Bad Experience”

Villa Fuerte Bed And Breakfast
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Villa Fuerte Bed And Breakfast
Ranked #151 of 189 Puerto Princesa B&B and Inns
Davao City, Philippines
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Bad Experience”
Reviewed February 24, 2014

We were given a room with a broken lock. The receptionist and room attendants were nice but were not very eager to help - the type that would avoid guests. They serve really poor breakfast of just toast and egg and instant coffee, the hot water not even that hot. We're most disappointed that we did not get the value of the money we paid for when we booked for a tour package they offered. They promised a certain major tourist spot in Palawan that we were not able to visit. The worse thing was that, it was their fault but we did not get a refund. They said they were not able to book early so the slot was full for that date. We booked months before the trip. We did not even receive even a personal apology from the manager. VERY DISAPPOINTING and unprofessional of the manager to not bother explaining their flaw. We went home feeling really cheated out of our money.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
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    7
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7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Pasig, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

i like this small but clean hotel, offer a good and quality service.. you can feel that you are just at home.. very friendly and Approachable staff.. the receptionist name "jessa" help us to have discount, very entertained person and the house keeping staff was good "reymart and sharon".

i just want to suggest to have a swimming poll at the middle of the garden or something that will attract to go down in a garden.also minimize being "antipatika" Grace" one of the reception staff

but over all stay was good nice experience :-)

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hez b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 5, 2013 via mobile

Wonderful place, Nice room.. Great service. Professional staffs from Ms. Jessabelle Bersabal (Receptionist) / Mr. Mark (Tourist Van Driver) / Mr. Yops (Tourist Guide) to Mr. Tolentino (Graveyard Guard).

To add-in.. we are hoping that next time you have pool in the center rather than the fountain.

We enjoyed our stay.

- Mike of Samson, Minellie & pty

Stayed October 2013, traveled with friends
Helpful?
3 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2013 via mobile

Wonderful place, Nice rooms.. Great service. Professional staffs from Ms. Jessabelle Bersabal (Receptionist) / Mr. Mark (Tourist Van Driver) / Mr. Yops (Tourist Guide) to Mr. Tolentino (Graveyard Guard).

We enjoyed our stay. Hope to see you agaian.. Villa Fuerte & Staffs.. Puerto Princesa Palawan

Stayed October 2013, traveled with friends
Helpful?
2 Thank Cherry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metro Manila, Philippines
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 23, 2013

No credit card facilities...very inconvenient. Toilet door not working, small bed for 2 persons sharing, foul smell when AC is off. No in-house cook or chef, so do not expect to get any food in here. Free breakfast is literally toast and fried egg Each and every single day. Not flexible with check-out time. Staff are not service oriented they just gave in to some of our requests after much prodding. I felt like I was the one who owe them something every single time I approach them. I didn't want to ruin my vacation because this was my gift to my mom, but this place needs to tighten up its act big time.

Stayed March 2013, traveled with family
Helpful?
4 Thank samdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Princesa hotels

Muntinlupa City, NCR, Philippines
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 5, 2013

The exterior of La Villa Princesa will show that it is newly built, with nice, welcoming staff (and welcome drinks), a nice garden which is a center of attraction to the guests. The tour package that we availed recommended this hotel since it is new. However, the rooms are small, and I think that the service could improve a lot better, like coordination within the staff. Like when we borrowed for utensils and mugs, the service was a bit slow. Location-wise, it is near the airport, local restaurants like kalui, kinabuch, balinsasayaw, haim chicken inato and the famous vietnamese restaurant. These are all just walking distances! Overall, it is an affordable place to stay while in Palawan.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Camille I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 30, 2012 via mobile

La Villa Prinsesa is a nice place with a native theme. It has an open space inside the hotel that its center of attraction because of its simple but relaxing feel.

However, the sad part of my story is that we booked thru the hotel out underground river schedule two weeks ahead of time but they failed to coordinate it. When we arrived at Palawan we are the one that booked our tour to the underground river even if we are already fully paid with the hotel for the tour.

Staff are nice and cordial. It is just that they need to wow the guests by doing in advance what the guest needs.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Exlinkevents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Fuerte Bed And Breakfast

Property: Villa Fuerte Bed And Breakfast
Address: Manalo Extension, Puerto Princesa, Palawan Island 5300, Philippines (Formerly La Villa Princesa Bed and Breakfast)
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Restaurant
Hotel Style:
Ranked #151 of 189 B&Bs / Inns in Puerto Princesa
Number of rooms: 15
Also Known As:
Villa Fuerte Bed And Breakfast Palawan Island/Puerto Princesa

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