We were given a room with a broken lock. The receptionist and room attendants were nice but were not very eager to help - the type that would avoid guests. They serve really poor breakfast of just toast and egg and instant coffee, the hot water not even that hot. We're most disappointed that we did not get the value of the money we paid for when we booked for a tour package they offered. They promised a certain major tourist spot in Palawan that we were not able to visit. The worse thing was that, it was their fault but we did not get a refund. They said they were not able to book early so the slot was full for that date. We booked months before the trip. We did not even receive even a personal apology from the manager. VERY DISAPPOINTING and unprofessional of the manager to not bother explaining their flaw. We went home feeling really cheated out of our money.
- Also Known As:
- Villa Fuerte Bed And Breakfast Palawan Island/Puerto Princesa