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“Nice island - Hotel outdated”

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Dos Palmas Island Resort & Spa
Ranked #6 of 51 Hotels in Puerto Princesa
Certificate of Excellence
Reviewed February 22, 2014

We stayed 2 nights in February 2014. After having seen the pictures we were really looking forward to our stay but left the island with mixed feelings.

The transfer was well organized (and is included in the hotel price), the island is lovely, pools are very nice. The view from the beach over the sea with the mountains of Palawan in the background is spectacular - as are the fruit cocktails. Also positive was the dive center with very kind and professional dive masters. The water offers some interesting corals, and huge clams to see. Only downside is that the visibility is poor due to the rivers coming into the sea from Palawan Island.
The beach is average (don't expect powdery white sand) as well as the food. Service in our case offered everything from nice and professional (bartender) through inattentive and clearly annoyed (this was when we chose a table close to the garden that had already been used and the tablecloth needed to be changed). Rooms are outdated and offer sea view which is partly blocked by the mangroves surrounding the entire island with the exception of the northern part.

Overall we felt that this place may have been great once but now is outdated and lacks the attention to details. It is a decent place but for the price we would have expected a little more.

Stayed: February 2014, traveled as a couple
4  Thank Ferdi_Magellan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 20, 2014 via mobile

My family stayed here for 3days 2 nights from Feb 12-14... I have a 2yr old daughter who enjoyed her stay a lot because of the pool and jacuzzi! Our beach villa room is perfect on the 2nd floor to have a great view of the beach. Evey staff is smiling!

Stayed: February 2014
3  Thank ayesha05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2014

We stayed there for 3 Nights. 1 and half hour drive from the wharf is very exciting since i'd never experience that. The front desk (Marvin-Ashley) that welcomed us is really accommodating. Well versed in English, an advantage since my boyfriend is not familiar with the local language. As we arrived there, the welcome music and drinks is amazing. The whole process of checking in is quick. The room is clean and smells good but i hope next time, television in each will be available. Wifi is not really good but its not a big problem since we brought our own wifi device. The comfort room is clean though the water is salty. Staff is really great especially Ashley-Marvin, John and Abe. These people deserve a raise. We'll be there again.

Room Tip: Make a call before paying so that you could have the nearest room in the restaurant.
  • Stayed: February 2014, traveled as a couple
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2  Thank kkkkk_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2014

Stayed with my wife @ Jan 22-24 2014. The island resort is photogenic, got nice view of the ocean and they have a good snorkeling site 5 minutes away from the main resort. Resort staff was overly pampering and very attentive to our needs. A good place to unwind and disconnect from the busy metro life. Got a beautiful pool also.

Room Tip: Get the executive (x) rooms. Larger rooms with TV and the nearest to the pool and the dining area. X...
  • Stayed: January 2014, traveled as a couple
    • Value
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4  Thank Joel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014 via mobile

We had our honeymoon here and we stayed for three nights. This island is paradise. We really enjoyed our stay here especially the island hopping and snorkeling. The staff were very friendly and accommodating. Food was delish, their infinity pool was pretty nice too. We will surely recommend this to anyone wanting to totally detach themselves from the city.

Stayed: February 2014, traveled as a couple
2  Thank Phoebe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014

Firstly, don't use this review to judge an overnight stay, as we only opted for the day trip option.
Secondly i hope the hotel Admin will take on this feedback to make changes.
The evening before we were told to be ready at 7am, and our vouchers said be ready 15 minutes before pick up time. So my elderly mum and the two of us had an early breakfast and were ready from 6.45. We were the first pick up, and the van arrived about 7.15. No issues with being a little late even if we were the first pick up. But then we were taken to a stop at the shopping centre and began to wait outside for additional trippers. As we began to play guess the nationality of the tardy guests, we then discover they are not tardy at all... Their pick up time was 8am! So we were ready at 6.45am to drive literally 5 minutes so we could sit in a stationary van for nearly an hour! Hardly the five star treatment you expect from what is supposed to be one of the Philippines most exclusive resorts...
The boat trip across is fine, taking you on a route you may duplicate on the Honda bay tour. Security is noticeable because of the famous incident of more than a decade ago, but not obtrusive. Don't expect any five star treatment on the boat - no refreshing drink is served our cooling towel - this is just a shuttle. The team on board are very polite and courteous.
Upon arrival, you stay on the boat to receive a quick orientation. I noted there was no mention of the gardens that had been listed as one of the attractions... When I asked, we got some instructions, only to find out the gardens are really several flower beds outside the villas... Rather exaggerated to call them gardens! A bit disappointing as this was one of the reasons I chose the tour.
Never mind, we can relax on the sun beds, right? Kind of, but believe it or not, this five star resort doesn't provide cushions! You are expected to lie on the bare wooden slats of the sun bed... Or you can hire a towel, as was suggested... How many towels do you need to hire to compensate for a lack of any cushion? We tried our best, but turning over to tan the back was simply too uncomfortable.
We retired to the cabanas where several cushions are provided in the shade.
The food was quite good but basic, no real cooking skills involved and below the standard met in a number of eateries back in PP town - not an extravaganza, but it offered a small buffet of three mains, one plain dessert and pineapple... We had heard that the food was amazing. Not the case for the day trippers though. Good but nothing remarkable.
You can use snorkeling equipment, sea kayaks for free which is a plus. And bikes... This is a really small island, and half is "guests not allowed", so the bikes are pretty pointless. Day trippers are not allowed to use the pool or the main restaurant.
The boat returns at 4.15, so you are pestered to be at the boat for 3.45... so you can wait some more.
The island itself is a pleasant and very quiet spot. Personally, I would choose between this trip and the Honda bay one, but wouldn't recommend both as we did. As for staying on the island, I can't really comment, except if you have been to Maldives, Seychelles or Caribbean, you should lower your expectations.

  • Stayed: January 2014, traveled with family
    • Value
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4  Thank johnni147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014 via mobile

It was my first time in Palawan last May 2013 and glad to have stayed at dos palmas.

I took the island hopping tours and discover scuba diving provided by the resort and enjoyed it immensely having seen for my self the richness of the underwater of Palawan. In fact, the waters near the shore of the resort boast of corals and underwater creatures already.

The restaurant and the rooms were a bit worn out and definitely need improvements.

The staff was very accommodating. We had a karaoke jamming arranged by the resort upon request.

Overall the resort was pleasant and very much worth the expense.

Stayed: May 2013, traveled with friends
3  Thank EllenR1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dos Palmas Island Resort & Spa

Address: Arrecife Island, Honda Bay, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Puerto Princesa
#3 On the Beach Hotel in Puerto Princesa
#3 Top resorts Hotel in Puerto Princesa
#5 Romantic Hotel in Puerto Princesa
#7 Family Hotel in Puerto Princesa
Price Range: $120 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dos Palmas Island Resort & Spa 4*
Number of rooms: 38
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Also Known As:
Dos Palmas Island Hotel Puerto Princesa
Dos Palmas Island Resort And Spa
Dos Palmas Island Resort & Spa Palawan Island/Puerto Princesa

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