We received some of the best and friendliest service in any hotel from this place, and considering its price range, it's really hard to beat. We were generally impressed by the people of Palawan, and looking back now, seems good service comes naturally. Also stayed in an El Nido Resort after here, and while service there equaled the staff here, the small staff in this hotel were more consistently good.
Our pick-up from the airport was a few minutes late, but he turned out very friendly. The front door guards were very nice. The exterior of the hotel didn't look promising, the reception area was also nothing special. But we were very satisfied with our room: spacious, clean, nice décor, clean and spacious bathroom and with a balcony with a view of the bay. The view was beautiful and also shows Puerto Princesa everyday life. Left a tip for the maid the first day we were there, and found the money on top of the night stand when we came back! So, just left a bigger tip on our check-out. The room could use more pillows on the bed and more and better towels in the bathroom.
We dined in their restaurant several times and found the food delicious, generously portioned and fairly priced. The service was welcoming and friendly all the times we were there. It was hot in the restaurant, and saw mosquitoes, we didn't get bitten though. As I mentioned earlier, front desk staff were friendly and helpful- they (Jay) helped us make and cancel restaurant reservations (independent restaurant).
I've checked many tour companies for prices, and theirs is very good value, plus very convenient. I corresponded with Lecil many times before arriving and she responded very timely and was very nice. We booked our Underground River Tour and city tour with them. Anne who was the tour guide in the Underground River Tour was great!
The hotel is in a busy area of Puerto Princesa: drugstore, a mall, chain restaurants are all walking distance. We also walked around the market and bought some delicious bananas and mangoes. The baywalk was 5-10 walking distance away.
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- Also Known As:
- Sunlight Guest Hotel Palawan Island/Puerto Princesa