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“Good hotel for the area”
Review of Hotel Centro

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Hotel Centro
Ranked #18 of 51 Hotels in Puerto Princesa
Reviewed April 28, 2014

The hotel, bar, pool, and restaurant are all very nicely appointed and clean. The hotel provides an airport shuttle on demand, and is very helpful in booking transportation to the pier and around town.

  • Stayed: April 2014, traveled with family
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Thank traveladdict032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentroPPC, Manager at Hotel Centro, responded to this reviewResponded August 25, 2014

Hello Traveladdict032

Thank you for this review and for staying at Hotel Centro in Puerto Princesa. Your review will definitely help other travelers in knowing more about our hotel, your candid review can also help us in improving our services, should there be any points for improvement please do let us know.

Sincerely,

Hotel Centro

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297 - 303 of 524 reviews

Reviewed April 27, 2014 via mobile

After some minor headaches in the booking process, our family vacation at Hotel Centro Puerto Princesa turned out to be a very memorable visit. The hotel staff were very courteous thus making our stay a very enjoyable experience.

Our family will definitely make a return trip to Hotel Centro Puerto Princesa!

Stayed: April 2014, traveled with family
1  Thank jamesong1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentroPPC, Manager at Hotel Centro, responded to this reviewResponded August 25, 2014

Hello Mr. JamesSong1969

We are glad that your stay at Hotel Centro was a memorable one, and we are equally glad that we were able to finally assist you in your booking process and that we were able to address the problem. We thank you for this review and we are happy that you had a great experience staying at our hotel. We will be very happy to serve you again in your next vacation to Puerto Princesa City.

Sincerely,

Hotel Centro

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Reviewed April 25, 2014

We had a tiring six hour trip from El Nido. Found this hotel very relaxing. They have complete facilities and amenities. I was surprised to see a gym. They also have shuttle service to the airport. What's nice is that we stayed during the Pacquiao match. The staff allowed us to finish the game before taking us to the airport. Food is not expensive and I found it enjoyable. Rooms are kinda small though and it's hard to move around but that won't prevent me from staying here again.

  • Stayed: April 2014, traveled as a couple
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1  Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

I highly recommend Hotel Centro. This is the best place to stay in Puerto Princesa, Palawan. It's very accessible, the location of the hotel is right in the center of the city. It's only 5 to 10 mins walk to and from the Robinsons Mall. The staff are very friendly and helpful. The only downside is the city tour which they availed for us. If I could rate the travel agency I would give them a zero. We didn't enjoy the city tour as the tour guide was too lazy to tour us around and she was always in a hurry. It was the worst city tour we've ever experienced to-date. Our Day 2 tour was the best! I really appreciate the effort of our guide Jeddah. I love her sense of humor and she was really helpful and friendly. Day 3 tour was also good thanks to Emily! Overall, we had a blast! Thank you Hotel Centro for making our vacation a memorable one. Cheers!

  • Stayed: April 2014, traveled with family
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1  Thank LadyMishel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2014

My husband and I stayed at Hotel Centro for 13 nights for our honeymoon and couldn't ask for better! Our stay there was amazing, the staff are so polite, helpful and very pleasant. From the initial contact over email, booking our stay was a breeze, I received all the information I needed and all my questions answered. When we arrived we were warmly greeted and given a great quick background of the city as we travelled from the airport to hotel. Throughout our stay, our room was always cleaned and left tidy, the tour desk staff were also very helpful in booking the tours (highly recommend Honda Bay and the Underground River) We were away for 2 nights as we spontaneously went to El Nido! (also highly recommend!) and our room was spotless coming back. My husband had an allergic reaction to some snacks he ate coming back from El Nido, and the staff at the hotel were so quick to help, took us to the hospital and picked us up too and the kitchen staff were amazing for catering for him as he was very ill. Our room was the honeymoon suite, extremely comfortable especially for such a long stay, only thing is we wished the larger tv was in the bedroom rather than the front room and the laundry bag was a bit more visible as we looked everywhere to find it and it was tucked away in a drawer. The food was great too, I couldn't speak more highly of the staff in the restaurant, my husband loved having pancakes and ice cream and they remembered after a couple of days :) We met some amazing locals who quickly became our local tour guide and showing us some great places and helping us find some contacts in El Nido. Overall, Hotel Centro is a great stay, great price and great service.
(I tried attaching photos but realised we captured the hotel in video on our go pro!)

  • Stayed: January 2014, traveled as a couple
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1  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentroPPC, Manager at Hotel Centro, responded to this reviewResponded August 25, 2014

Hello Maria M,

We are glad to be of service to you and your husband. Thank you for this wonderful review, your kind words really invigorates us and makes us want to deliver the best service that all our guests deserves.

We hope to see you again soon in your next visit to Puerto Princesa.

Sincerely,

Hotel Centro

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Reviewed March 23, 2014

From our experience in Palawan this was a great value hotel.They picked you up from the airport free of charge.We only had a standard room which was very clean ;albeit the room was quite dark and small.However the hotel had a huge pool;a huge dining room with lots of choice for breakfast.For approx £38.00 a night it was excellent value.We paid more for some other hotels which were not to this standard.Staff were not overly friendly apart from the pool staff who we had a laugh with.It was overall a clean,nice hotel which was close to Puerto Princessa numerous restaurants.The hotel only allow a couple of tricycles outside their hotel (the blue and white ones are "accredited" so are safer and will not rip you off.Infact use one of these to do the Palawan tour :butterfly farm,crocodile farm'Irwag prison etc....they charge P600 Pesos for the tour for two people.....a day.....which is mor e fun then doing the tour on a crowded mini bus and for half the price;you can also ask them to take you to a restaurant in the evening and they will wait for you and bring you back for about p200pesos ?£3.00)........Our "accredited driver was Ranaldo ,a young man of about 30 who was sweet and knowlegable ......DO TIP THEM.....they earn little money).

Room Tip: Dont book the standard room as they appear to be dark and have no windows.Pay a little more for a bi...
  • Stayed: March 2014, traveled as a couple
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2  Thank queencharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentroPPC, Marketing Manager at Hotel Centro, responded to this reviewResponded March 26, 2014

Hello Charlene,
Thank you so much for choosing Hotel Centro as your accommodation in Puerto Princesa. Further, we would like to thank you for your constructive review of our hotel, rest assured that we are taking all possible steps in order to address the lighting conditions in each and every room. We are glad to have made your stay and travel around Puerto Princesa very convenient, affordable and fun. We look forward for your return visit to Puerto Princesa and your return stay with us at Hotel Centro.

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Reviewed March 21, 2014

Great place for the money. Staff is great. Pool is great. This place is awesome. The only thing to make this place better would be to have fans in each room. The AC works but a fan would be great. They even traded out our mattress for a softer one. The food is great also. Very very clean and well built hotel and the staff is awesome also.

  • Stayed: March 2014
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Thank CRayner9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelCentroPPC, Marketing Manager at Hotel Centro, responded to this reviewResponded March 26, 2014

Hello Crayner9,
First of all we would like to thank you for staying with us during your Puerto Princesa vacation. Thank you for considering our place as an “awesome place” and for affirming our commitment to giving quality service by saying that our staffs are great. Regarding the room temperature our staff are continuously maintaining our Air Conditioning units to make sure that such would function optimally and bring the right room temperature accordingly, we however have also taken your suggestion in consideration.
We hope to see and welcome you again at Hotel Centro in your next Puerto Princesa Vacation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Centro

Address: San Pedro National Highway, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Puerto Princesa
#8 Family Hotel in Puerto Princesa
Price Range: $45 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Centro 3.5*
Number of rooms: 111
Official Description (provided by the hotel):
Nestled in 1.2 hectares of verdant surroundings in the heart of Puerto Princesa, Hotel Centro allows you to relax in and commune with nature. It offers air-conditioned rooms, all of which have cable TV, mini-bar, and coffee/tea maker. Some of its amenities are business centre with high-speed Internet access, swimming pool, and airport and city transfers. While staying here you can visit some tourist spots like Puerto Princesa Underground River, Honda Bay Islands, Ugong Rock Spelunking and Zipline. ... more   less 
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Also Known As:
Hotel Centro Palawan Island/Puerto Princesa

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